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    <h1>Rikaitan Issues</h1>

    <h2 id="audio-download-failed-permissions-error">Audio download failed due to possible extension permissions error <em>(Chrome)</em></h2>
    <div class="settings-group">
        <div class="settings-item"><div class="settings-item-inner"><div class="settings-item-left"><div class="settings-item-label">
            <p>
                Depending on the extension's configuration, Rikaitan can sometimes run into issues with
                downloading audio files while creating Anki cards.
                This may be due to a permissions issue where Rikaitan hasn't been granted access to
                the sites hosting the audio files.
            </p>
            <p data-hide-for-browser="firefox firefox-mobile">
                Check the <em>Site access</em> section of the
                <a tabindex="0" class="extension-settings-link" data-special-url="chrome://extensions/?id={id}">extension settings pages</a>
                and grant the extension access to <em>all sites</em> or add the specific audio host URLs.
            </p>
            <p data-show-for-browser="firefox firefox-mobile">
                From your browser's address bar, go to <code>about:addons</code> and navigate to the settings for Rikaitan.
                Check the <em>Site access</em> section of the extension settings pages
                and grant the extension access to <em>all sites</em> or add the specific audio host URLs.
            </p>
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    <h2 id="audio-download-failed-expired-server-certificate">Audio download failed due to an expired server certificate</h2>
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            <p>
                If a website failes to keep its HTTPS certificate up to date,
                downloads can fail because the browser flags the connection as insecure.
                This has happened occasionally for some websites that Rikaitan interacts with,
                and the issue is usually resolved within a day.
            </p>
            <p>
                This issue is a server-side issue that Rikaitan doesn't have control over.
            </p>
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    <h2 id="audio-download-idle-timeout">Audio download was cancelled due to an idle timeout</h2>
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        <div class="settings-item"><div class="settings-item-inner"><div class="settings-item-left"><div class="settings-item-label">
            <p>
                Audio files can be downloaded from remote servers when creating Anki cards,
                and sometimes these downloads can stall due to server or internet connectivity issues.
                The <em>Idle download timeout</em> setting on the <a href="/settings.html#!anki">settings page</a>
                specifies a time limit for stalled downloads.
            </p>
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