Maintenance and F5 Technical Support of F5 code is provided only if the software (i) is unmodified; and (ii) has been marked as F5 Supported in K80012344 (https://support.f5.com/csp/article/K80012344).
Support will only be provided to customers who have an existing support contract, purchased separately, subject to F5’s support policies available at https://www.f5.com/services/support/support-offerings/support-policies and https://support.f5.com