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RT has the ability to add custom fields to ticket transactions. Extend this to allow custom fields on asset transactions, this will make the "Change Comment" system redundant.
The text was updated successfully, but these errors were encountered:
I've started implementing this and the redefinitions required seem nearly as intrusive as the change comments, because in RT, transaction CFs are only implemented for "Update" transactions, i.e. replies and comments.
RT has the ability to add custom fields to ticket transactions. Extend this to allow custom fields on asset transactions, this will make the "Change Comment" system redundant.
The text was updated successfully, but these errors were encountered: