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Changing Categories
inghamn edited this page Sep 13, 2012
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Issues can now how custom fields associated with them based on its category. When adding a new case or issue, you must first choose a category so that uReport knows what fields to ask for.
Once the new case/issue has been added, the custom fields will show up in the issue area.
You cannot have two categories associated with the same case
To see an example of a category with custom cases, try adding a case with the category "graffiti"
Changing the category of a case that has custom fields will result in new custom fields appearing in the issue area.
If the new category has the same custom field, the data will be preserved. If it doesn't the data will appear in the history of the issue.
Edit the issue to add data to these custom fields