readme.txt

# iTop - ITSM & CMDB
 
iTop stands for *IT Operations Portal*.
It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. 
iTop also offers mass import tools and web services to integrate with your IT


## Features
- Fully configurable **CMDB**
- **HelpDesk** and Incident Management
- **Service and Contract Management**
- **Change** Management
- **Configuration** Management
- Automatic **SLA** management
- Automatic **impact analysis**
- **CSV import** tool for all data
- Consistency **audit** to check data quality
- **Data synchronization** (for data federation)


## Latest release
 - [Changes since the previous version](https://wiki.openitop.org/doku.php?id=latest:release:change_log)
 - [New features](https://wiki.openitop.org/doku.php?id=latest:release:start)
 - [Migration notes](https://wiki.openitop.org/doku.php?id=latest:install:start)
 - [Download](https://sourceforge.net/projects/itop/files/latest/download)


## Resources
 - [iTop Forums](https://sourceforge.net/p/itop/discussion/): for support request
 - [iTop Tickets](https://sourceforge.net/p/itop/tickets/): for feature requests and bug reports
 - [Releases download](https://sourceforge.net/projects/itop/files/itop/)
 - [Software requirements](https://wiki.openitop.org/doku.php?id=latest:install:upgrading_itop)
 - [iTop documentation](https://www.itophub.io/wiki/page) for iTop and official extensions
 - [iTop extensions](https://store.itophub.io/en_US/) for discovering ans installing extensions