pendo-api-weave

Some tools for interacting with the Pendo API to get and store Weave usage data

Description

manual_update_mysql.py, auto_update_mysql.py

Insert data from Pendo into a MySQL database.

pendo_csv.py

Writes data from Pendo to a collection of csv files.

schema.sql

Can be used to create a MySQL database that is appropriately formatted to be used with auto_ and manual_update_mysql.py, with the table and column names referenced in those files. It also contains the foreign keys describing the relationships between the tables and triggers for updating the shortaccountId columns (which are included only because of an issue with an older version of the Weave software which resulted in some users' account IDs being formatted to not contain dashes in the Pendo usage records.)

Getting Started

Prerequisites

To get data from Pendo you will need a valid Pendo API key. To use auto_ and manual_update_mysql.py, you will also need to have MySQL installed. These tools all use the Python Requests library and auto_ and manual_update_mysql.py use the PyMySQL library. (I recommend installing the package manager Homebrew if you haven't already and then using Homebrew to install the latest version of Python. You can find a walkthrough of this process here.)

To install MySQL using Homebrew:

brew install mysql

To install Requests and PyMySQL using pip3:

pip3 install requests
pip3 install pymysql

Usage

No matter which of these tools you are using, you will need to edit config.py and add your Pendo API key.

Creating the Pendo database in MySQL (for auto_ and manual_update_mysql.py)

If you are using auto_ and/or manual_update_mysql.py, you will first need to create a MySQL database named Pendo that is structured appropriately. You can easily do this using the included file schema.sql.

mysql -u USERNAME -p < schema.sql

Just replace USERNAME with your MySQL username, and remember that depending on your current directory, you may need to specify the full path of schema.sql.

Using auto_ and manual_update_mysql.py

In order to write to the MySQL database, you will need to edit config.py to include your MySQL credentials. (If you used schema.sql, you can set database = "Pendo". Also if you are running MySQL locally, then set host = "localhost".)

If you are using manual_update_mysql.py, you will need to add the first date for which you would like to retrieve data and the number of days' worth of data that you would like to retrieve.

For auto_update_mysql.py, your Pendo MySQL database will need at least one record in each _events table. Then running auto_update_mysql.py will insert any new records created since the latest date recorded in that table.

Both auto_update_mysql.py and manual_update_mysql.py will first update the lists of pages, features, and guides, adding any that are not already in the database. Then they will update the accounts and visitors tables, similarly adding any new records and updating any that have changed. Finally they will update the various events tables for each date in the requested range.

Using pendo_csv.py

To use pendo_csv.py, you will need to add the first date for which you would like to retrieve data and the number of days' worth of data that you would like to retrieve. Running pendo_csv.py will then create a collection of csv files containing the data for all dates in the requested range.