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[Bug] a user encounters an error when trying to Send funds #1240

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true-jared opened this issue May 1, 2024 · 0 comments
Open

[Bug] a user encounters an error when trying to Send funds #1240

true-jared opened this issue May 1, 2024 · 0 comments
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@LukasKorba @true-jared
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bug Something isn't working M-user-support User support issue S-in-progress Status: Work is currently in progress on this item.

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true-jared commented May 1, 2024 •
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  • A user attempted to send funds and encountered an error state. The user hasn’t been a part of beta testing. They downloaded the public iOS version directly from AppStore.

Reported Steps to Reproduce:

  1. I restored my wallet through seed phrase
  2. I completely scanned the wallet
  3. I had X zec, I was able to withdraw them to another address, Y zec that I shielded inside zashi yesterday, I can't spend them
  4. After restarting the application, my entire transaction history disappeared again and there is nothing in my transaction history

Slack thread with debugging discussion:
https://zcash.slack.com/archives/C06S4T7F3J5/p1714495079277509?thread_ts=1714485568.689099&cid=C06S4T7F3J5

Slack thread with previous investigation:
https://zcash.slack.com/archives/C02C1GZ0R6F/p1712738634248869
@true-jared true-jared added bug Something isn't working S-in-progress Status: Work is currently in progress on this item. M-user-support User support issue labels May 1, 2024
@true-jared true-jared added this to the iOS Zashi 1.1 milestone May 1, 2024
@LukasKorba LukasKorba removed this from the iOS Zashi 1.1 milestone Oct 31, 2024
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@LukasKorba LukasKorba

@true-jared true-jared

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@LukasKorba @true-jared