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My printer isn't working #393

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wizzwizz4 opened this issue Oct 7, 2018 · 73 comments
Open

My printer isn't working #393

wizzwizz4 opened this issue Oct 7, 2018 · 73 comments

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@wizzwizz4
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I used to be able to use my printer, but after coming back from holiday it doesn't work. Every time I try to print, a box comes up and even after I close it it still doesn't work.

@wizzwizz4
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The techs came, muttering something about 10T and peb cake. My printer prints now, but the colours are all wrong.

@emiln
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emiln commented Oct 25, 2018

Have you tried turning it off and on again?

@anderejd
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Have you connected the power cable both to the printer and to the wall?

@wizzwizz4
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Of course; I'm not an idiot! The colours are wrong; it must've been something the techs did.

Speaking of things that don't work... @emlin You know HR, right? Well, apparently Travis has stopped working. Do you know how long it'll take to hire a new one? #399.

@emiln
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emiln commented Oct 26, 2018

Thank you for your patience, wizzwizz4, in solving this tech issue. I just need you to find the cable that protrudes from the printer and follow it all the way to the end. If the printer has multiple protruding cables then you need to follow each cable. Please do so for all cables connected to the device and report back where they end and how they're connected at their ends. Are they plugged into any sockets? How do these sockets look?

I await your feedback so we can continue troubleshooting your issue.

@lifenautjoe
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lifenautjoe commented Oct 26, 2018 via email

@wizzwizz4
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@emiln There are two cables coming out of the printer. One is a grey Cat5e cable (according to the tiny tiny tiny lettering on it) and that's plugged into nothing. The other one's the power cable and that's definitely plugged in because the printer is on.

The printer prints fine. It's just the colours that are wrong when I print. Perhaps if I give the printer some of @lifenautjoe's cake it'll print properly again.

@morganbye
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I'm afraid that to get to the root of the problem, we're going to have to ask you to perform some further tests.

What happens if you print on different colored paper?

@wizzwizz4
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@morganbye The colours go really really wrong. I can't even see some of them any more.

Can I have some opposite colour paper so the colours will go right again? I don't know where to get that.

@claui
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claui commented Dec 7, 2018

Hey folks, I got some holiday pictures by email but when I try to print them out the printer only prints question marks. Please advise

@lifenautjoe
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lifenautjoe commented Dec 7, 2018 via email

@claui
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claui commented Dec 7, 2018

Are the question marks like this ? Or this ¿

Yes, exactly!!

@wizzwizz4
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@cameronxm Your question marks need to be like ? and not like )EŁeł&ŁŁ® and they should be in a little box. Otherwise the printer won't work.

@Liu-Kai-1991
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Dear wizzwizz4,

Did you turn on the switch that controls the outlet on the wall? (The outlet that connected to your printer through your power cable)

Thanks,
Kai

@wizzwizz4
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Yes.

@wizzwizz4
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All of the pages it prints are smeared in old, smelly cake. It doesn't work with the switch on or off.

@lifenautjoe
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lifenautjoe commented Dec 21, 2018 via email

@wizzwizz4
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@lifenautjoe Thanks! I'm going to feed some more to my printer as an incentive to work again.

@stestagg
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stestagg commented Jan 1, 2019

Hi @wizzwizz4

What has happened is that the inks dried out during your holiday. The initial technician re-activated the printer but didn’t manage to hydrate the inks again.

As the support staff are currently all nursing hangovers, you’ll have to perform the steps yourself to fix the printer colours.

  1. Find the power cable for the printer
  2. Unplug the power cable at the printer end
  3. Dip the end of the cable in a large glass of water
  4. Remove cable end from water and immediately re plug into the printer
  5. The printer wills start the re-hydration process immediately. (There may be some smoke produced as the inks liquify again)

P.s. we’re doing some power tests over the next few days, if the lights go off during this process, please wait for them to come back on before re-trying

@lifenautjoe
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Instructions still unclear @stestagg . Could you write a draft for a manual and schedule a meeting for review with the entire department?

Cheers.

  • Sent from my iPhone in the Caribbean

@wizzwizz4
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@stestagg I accidentally dipped it in "methylated spirit" by mistake, so I waited for it to dry, dipped it in some water I found and then plugged it in. Will this be OK? It still prints funny.

Also, when are you doing the tests?

@wizzwizz4
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wizzwizz4 commented Jan 2, 2019

@lab Hope you don't mind I borrowed your water and stuff for a bit. It was closer than my water. I put it back afterwards, though it might be a bit mixed up.

@claui
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claui commented Jan 2, 2019

@lifenautjoe The printer manual review meeting has been adjourned indefinitely because we couldn’t agree on whether it’s “liquefy” or “liquify.”

@stestagg
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stestagg commented Jan 2, 2019

@claui come on, this is getting ridiculous!

The corporate spelling SOP clearly states on on page 803 that it's liquify, unless an approved exemption form from the compliant spelling board has been filed at least 5 working days before the incident.

I'm going to have to report this to compliance as you obviously have some training refresher courses to attend!

Edit: Note, CSB approvals take at least 3 months to obtain, so it's best to get them in early on the off-chance you need them

@claui
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claui commented Jan 2, 2019

@stestagg Thanks for the pointer! We actually tried to consult the SOP at some point during the meeting but the printer wouldn’t print it.

@wizzwizz4
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@claui I talked to the techs and apparently salt water works better for liquidation of the printer ink. But I've found somebody online called "Michael Marcovici" who says he can liquidate any assets, and printer ink is an asset, so I'm going to talk to him instead. I don't think @lab would like it if I put salt in their "specially cleaned" water; they didn't even like me dipping the plug in it!

@marcorm
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marcorm commented Jan 24, 2019

+1

@claui
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claui commented Jan 24, 2019

@marcorm wrote:

+1

Hi and thank you for your message. I’m out of the office right now but I will get back to you as soon as possible. If you need something about the annual report, call Dorothy. For sales inquiries, please contact Michael on the 5th floor. If you’re Timmy and can’t find the remote again: it’s probably under the pillow. Don’t forget to floss before bedtime.

Regards,

Claudia
Senior Group Manager of Enterprise Marketing


This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Our company accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

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@wizzwizz4
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My printer still doesn't work. Also, I was charged $500 by "Michael Marcovici, Attorney at Law" for not fixing the printer. How do you claim back money for company stuff again? I can't remember the form number.

@claui
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claui commented Jan 26, 2019

How do you claim back money for company stuff again? I can't remember the form number.

We only accept submissions in printed form.

@lifenautjoe
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Glad to read so @claui and looking forward to the report of the outcome.

Shall we schedule a meeting for next month to discuss findings @ALL ?

Regards,

Joel
Senior Executive Branch Group Manager of Business to Business Relationship Research & Analysis

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Our company accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.

@wizzwizz4
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@claui I found the printer in portrait mode when I came back. It looks like the contractor also sorted that wireless issue I've been complaining about. There are some sharp bits of metal sticking out of the back, though; maybe that's a safety hazard.

Also, it still won't print colours right.

@Aericio
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Aericio commented Mar 8, 2019

you can always try to rename the colors on the printer.

@Aericio
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Aericio commented Mar 8, 2019

image
it worked fine for me 👍

@stestagg
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stestagg commented Mar 8, 2019

Guys! (and Woman colleagues! I remember my mandatory sensitivity trainings..)

Ian from services just sent through the service report. It might be time to push for an IT refresh again, maybe it'll be successful this time. I hear the lead-time for new equiement is down to 13 months now, so we might get lucky
csr100904532132-a-rept4-scan

@wizzwizz4
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I plugged the internet calbele into the printer and now it's print glbkac. Lot and lots of black.

@wizzwizz4
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ADlo my keybarod isn't workng. Whn I type leters it takes them more than 0 second sptt apper on the scren.

@wizzwizz4
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I rtyied to make it type faster by it didnt' work. The letters appear agter tn seocnas and out of order.

@wizzwizz4
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19 (tne s)ecnos

@wizzwizz4
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I fed my pirnter some more scake but now it won't print atk aol!!

@wizzwizz4
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IT@S BEEN OVER A WEEK AND I STILL HAVEN@T GOT ANY FIX TO MY PRINTER> I@VE BEEN WAITING ( DAYS> THIS IS GETTING RIDICULOUS NOW>

ALSO< MY KEYBOARD SEEMS TO WORK PROPERLY IF I HOLD DOWN SHIFT> I DON@T KNOW WHY> THANKS>

@PORTB
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PORTB commented May 29, 2021

Any update on this issue? I am experiencing a similar issue

@claui
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claui commented May 29, 2021

Claudia is out of office and may not respond.


@ryanolee
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Hi @wizzwizz4 ,
I was looking very carefully through the backlog of issues and it seems like it could be down to:
#531
#530
#529
#528
#527
#526
#525
#524
#523
#522
#521
#520
#519
#517
#516
#514
#512
#511
#509
#508
#507
#506
#505
#504
#503
#502
#501
#499
#498
#496
#493
#492
#491
#490
#488
#487
#483
#482
#481
#480
#479
#477
#476
#475
#472
#471
#470
#468
#467
#466
#465
#464
#463
#462
#459
#458
#456
#455
#450
#449
#448
#446
#444
#443
#442
#441
#440
#434
#433
#432
#431
#430
#429
#428
#427
#425
#424
#422
#421
#420
#418
#416
#415
#414
#413
#412
#411
#410
#407
#406
#404
#403
#402
#401
#400
#399
#398
#395
#392
#391
#390
#389
#388
#387
#386
#385
#384
#383
#382
#381
#380
#379
#378
#377
#376
#375
#374
#373
#372
#371
#370
#369
#368
#367
#366
#365
#363
#362
#361
#360
#359
#358
#357
#356
#355
#354
#353
#352
#351
#350
#349
#347
#345
#344
#343
#342
#341
#340
#339
#338
#337
#336
#335
#333
#331
#330
#329
#328
#327
#325
#324
#323
#322
#321
#319
#317
#315
#314
#312
#311
#310
#309
#306
#305
#304
#303
#302
#300
#299
#298
#297
#296
#295
#294
#293
#292
#291
#290
#289
#288
#287
#286
#285
#284
#283
#279
#278
#277
#276
#275
#273
#272
#270
#269
#268
#265
#264
#262
#261
#259
#258
#257
#256
#255
#254
#253
#252
#251
#250
#249
#248
#246
#243
#241
#275
#273
#272
#270
#269
#268
#265
#264
#262
#261
#259
#258
#257
#256
#255
#254
#253
#252
#251
#250
#249
#248
#246
#243
#241
#194
#193
#192
#189
#188
#186
#183
#180
#179
#175
#174
#173
#170
#165
#163
#161
#159
#157
#156
#151
#148
#143
#141
#138
#137
#136
#135
#134
#133
#132
#130
#123
#119
#117
#116
#115
#114
#110
#109
#106
#103
#101
#100
#99
#96
#95
#93
#92
#87
#82
#74
#73
#72
#70
#66
#65
#64
#60
#59
#54
#53
#52
#51
#50
#49
#48
#47
#45
#44
#42
#39
#38
#35
#34
#29
#28
#27
#26
#25
#24
#23
#21
#20
#18
#16
#13
#12
#11
#10

I hope this helps to narrow down the problem,

  • Ryan

@shubhamsharma088
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shubhamsharma088 commented Sep 30, 2021

The Techs might have been color blind hence the mix up. I'm afraid now you too will have to get color blind filters so both you and your printer can be on same settings.

@SleepyYui
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I have another Problem, my Printer now Prints in RGB instead of CMYK

@0ttik
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0ttik commented Feb 5, 2022

I'm new Python developer and I can't compile my project, please help! I think it may be connected to this library's printer problem somehow based on my experience I think I'm right.

@radrow
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radrow commented Feb 7, 2022

I can confirm the issue

@brayjamin
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We're out of paper cups for the water dispenser

@Tylersuard
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@brayjamin I could not find a solution for this on StackOverflow. Have you tried using a debugger?

@shubhamsharma088
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I think it’s time to move it on blockchain otherwise we will be stuck with the printer issue forever. It will also allow us to monetise it using smart contract and NFTs.

@tigercoding56
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tigercoding56 commented Sep 25, 2023

I think it’s time to move it on blockchain otherwise we will be stuck with the printer issue forever. It will also allow us to monetise it using smart contract and NFTs.

hey we need a roadmap ASAP , we need to work on #641 bevore we can commit to our roadmap though

@randomfox
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was a fix found?

@randomfox
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Nevermind I fixed mine.

@radrow
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radrow commented Jul 10, 2024

I have the same issue

@stestagg
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Everyone. Printer is now AI enabled.

To print, you have to persuade the AI that you have a valid business case for the use of company resources.

For color prints, there is a quorum of 5 AIs. You have to persuade a majority before the print request will be accepted.

Printer output may be edited, paraphrased or summarised to reduce wastage and ensure that all content is compliant with corporate language and phrasing policies.

For a band 4 exemption, or to delve into the situation further, please email: meredith.palmer.(inactive)@dundermifflin.internal

Important Reminder as the AIs represent the future of the company, any abuse or insults directed towards any AI, or any attempt to subvert or ‘jailbreak’ them will result in immediate termination and the replacement of your role with an appropriate AI.

As a large language model, I am unable to claim that this message was written by a human. I am also unable to sign off the missive with a witty and motivationally inspiring sign off as this contravenes current corporate AI usage standards.

@Tylersuard
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@stestagg I tried to use the printer. I stood at it and I yelled PRINT for half an hour. The printer did not print. How do I activate the AI? I need to print some flyers for my Solstice Beef Party.

@stestagg
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@Tylersuard refer to the SOP: DM.AI001.202409

if you’re unable to find the SOP on the intranet. Ask your local friendly AI enabled printer for help locating it (AI printers now also serve as first line IT support and local HR function)

@radrow
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radrow commented Oct 1, 2024

@Tylersuard Note that the printer AI follows strict DEI, DYI and ASAP rulesets to provide us with the best possible customer experience. It may or may not, therefore, reject offering you guidance if you do not form your request in a sufficiently inclusive manner. Feel free to use the following prompt-engineered message to increase chances of not getting ghosted by the robot:

um53_$LT$impl$u20$core..fmt..LowerHex$u20$for$u20$u32$GT$3fmt17h6e6dfa462c9e0ed6E_ZN4core3fmt3num3imp52_$LT$impl$u20$core..fmt..Display$u20$for$u20$u32$GT$3fmt17he0fe44147a699cc7E_ZN4core3fmt3num53_$LT$impl$u20$core..fmt..UpperHex$u20$for$u20$u32$GT$3fmt17h775efd791f9a8fd9E_ZN4core3fmt3num55_$LT$impl$u20$core..fmt..LowerHex$u20$for$u20$usize$GT$3fmt17hd00902e083423093E_ZN4core3fmt3num3imp54_$LT$impl$u20$core..fmt..Display$u20$for$u20$usize$GT$3fmt17h6eec4baffdfe6412E_ZN4core3fmt3num55_$LT$impl$u20$core..fmt..UpperHex$u20$for$u20$usize$GT$3fmt17h13f7bac3f35106c2Ememset_ZN4core6option15Option$LT$T$GT$4take17h2ad2cbf551c43c1dE_ZN70_$LT$alloc..vec..Vec$LT$T$C$A$GT$$u20$as$u20$core..ops..drop..Drop$GT$4drop17he76f4d9aabbbf5bcE_ZN4core9panicking11panic_const23panic_const_div_by_zero17hcf329dec068cb30eE_ZN4core6result13unwrap_failed17hccc584b9f7c4f4ffE_ZN4core9panicking19assert_failed_inner17hadc13fbfdfc87d4cE_ZN3std3sys3pal4unix17thread_local_dtor13register_dtor17h188feb327f316690E_ZN5alloc3vec12Vec$LT$T$GT$3new17h13c854129733ccb3E_ZN5alloc3vec16Vec$LT$T$C$A$GT$3len17h37d46b5cbc00ec98E_ZN75_$LT$alloc..vec..Vec$LT$T$C$A$GT$$u20$as$u20$core..ops..deref..DerefMut$GT$9deref_mut17h8e7d0c4d0ba33120E_ZN5alloc3vec16Vec$LT$T$C$A$GT$8capacity17hc7845a301bf46febE_ZN4core3cmp3max17had694643ba4e2894E_ZN5alloc3vec16Vec$LT$T$C$A$GT$17try_reserve_exact17hc49d795c37e91884E_ZN4core9panicking11panic_const24panic_const_add_overflow17h417de915343a23abE_ZN5alloc3vec16Vec$LT$T$C$A$GT$4push17h11b71f5394b4e991E_ZN4core9panicking11panic_const24panic_const_sub_overflow17ha63937564c0f48b0Epopejohnpaulthethird2138_ZN4core9panicking5panic17hf61aadc6a500f49eE_ZN72_$LT$alloc..vec..Vec$LT$T$C$A$GT$$u20$as$u20$core..ops..deref..Deref$GT$5deref17h9cd4777b22504ed6E_ZN3std6thread5local17LocalKey$LT$T$GT$8try_with17h9856f58047dc57ebE_ZN12wasm_bindgen9externref23__externref_table_alloc28_$u7b$$u7b$closure$u7d$$u7d$17h46066d166ec57ba1E_ZN3std6thread5local17LocalKey$LT$T$GT$8try_with17h0672b32371d50223E_ZN12wasm_bindgen9externref25__externref_table_dealloc28_$u7b$$u7b$closure$u7d$$u7d$17hc8ee1e7088e093c8E_ZN3std6thread5local17LocalKey$LT$T$GT$8try_with17h66411b816e9bb958E_ZN12wasm_bindgen9externref27__externref_heap_live_count28_$u7b$$u7b$closure$u7d$$u7d$17hce2978a36d043255E__tls_get_addr_ZN4core3ptr13read_volatile18precondition_check17hc58922a21c0f91bfE_ZN5alloc7raw_vec12handle_error17h274dfea84bc10fc8E_ZN4core3cmp6max_by17h67ffd861bb494437E_ZN4core3cmp3Ord3max17h98bff74994d4cd71E_ZN42_$LT$str$u20$as$u20$core..fmt..Display$GT$3fmt17h25a95c537a3254baE_ZN4core3fmt9Formatter9write_str17h808b5c9b4675d8b4E_ZN4core3fmt9Formatter25debug_tuple_field1_finish17h448ddb2d32f0f66fE_ZN3std9panicking12default_hook17h8c8f9c3f5dc8a2fcE_ZN3std9panicking11panic_count18GLOBAL_PANIC_COUNT17hd081a4326368f3c4E_ZN3std9panicking11panic_count17is_zero_slow_path17hf3b98f0d91a091aaE_ZN4core6option13unwrap_failed17h1b4d157238885207E_ZN93_$LT$alloc..collections..btree..mem..replace..PanicGuard$u20$as$u20$core..ops..drop..Drop$GT$4drop17hc152601833cb26afE_ZN4core3fmt8builders10DebugTuple5field17h2338daa84c813e7eE_ZN4core3fmt9Formatter3pad17hbaa59c341d24a08dE_ZN40_$LT$str$u20$as$u20$core..fmt..Debug$GT$3fmt17hd3f4d9ad71a59075E_ZN4core3fmt9Formatter10debug_list17h81a3a9d9f7f80de4E_ZN4core3fmt8builders9DebugList5entry17h086da373413af8a9E_ZN4core3fmt8builders9DebugList6finish17h9df7a02d7ac85664E_ZN60_$LT$core..str..lossy..Debug$u20$as$u20$core..fmt..Debug$GT$3fmt17h3e8bc03bd718b0c3E_ZN4core3fmt3num3imp52_$LT$impl$u20$core..fmt..Display$u20$for$u20$u64$GT$3fmt17hbfbc68b293b68f70E_ZN4core3fmt3num53_$LT$impl$u20$core..fmt..LowerHex$u20$for$u20$u64$GT$3fmt17h3915a38b4e3a4d6dE_ZN4core3fmt3num53_$LT$impl$u20$core..fmt..UpperHex$u

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