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Merge pull request #77 from GSA-TTS/jadudm/onboarding-offboarding
Onboarding/offboarding improvements
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| # This file is sensitive since rules below may be used for restricting who can | ||
| # make access control changes. | ||
| /.github/CODEOWNERS @GSA-TTS/searchgov-admins | ||
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| # Changes to the following Terraform directory will impact access control in cloud.gov spaces. Any PR involving these files should get a review from someone in FAC-admins. | ||
| /terraform/dev/developers.tf @GSA-TTS/searchgov-admins |
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| --- | ||
| name: ADR issue template | ||
| about: Starting point for architecture decision records | ||
| title: '[ADR] <title>' | ||
| labels: 'adr' | ||
| assignees: '' | ||
| --- | ||
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| ## Areas of impact | ||
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| - [ ] Compliance | ||
| - [ ] Content | ||
| - [ ] CX | ||
| - [ ] Design | ||
| - [ ] Engineering | ||
| - [ ] Policy | ||
| - [ ] Product | ||
| - [ ] Process | ||
| - [ ] UX | ||
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| ## Related documents/links | ||
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| ## Context | ||
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| ## Decision | ||
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| ## Consequences |
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| name: Bug Report 🐞 | ||
| description: Report a bug and help Search.gov improve. | ||
| title: "Search.gov - Bug: [YOUR TITLE]" | ||
| labels: ["bug"] | ||
| projects: ["GSA-TTS/60"] | ||
| body: | ||
| - type: textarea | ||
| id: problem | ||
| attributes: | ||
| label: Describe the bug | ||
| description: Add a clear and concise description of the bug. Let us know if it impacts major or minor functionality and if you have workaround. | ||
| validations: | ||
| required: true | ||
| - type: textarea | ||
| id: reproduce | ||
| attributes: | ||
| label: Steps to reproduce the bug | ||
| description: Describe how to reproduce this issue. | ||
| placeholder: | | ||
| 1. Go to '...' | ||
| 2. Click on '....' | ||
| 3. Scroll down to '....' | ||
| 4. See error... | ||
| validations: | ||
| required: true | ||
| - type: textarea | ||
| id: expectation | ||
| attributes: | ||
| label: Expected Behavior | ||
| description: Add a clear and concise description of what you expected to happen. | ||
| validations: | ||
| required: true | ||
| - type: textarea | ||
| id: screenshots | ||
| attributes: | ||
| label: Screenshots | ||
| description: Add screenshots to help provide context, if applicable. | ||
| validations: | ||
| required: false | ||
| - type: textarea | ||
| id: system | ||
| attributes: | ||
| label: System setup | ||
| description: Provide your system details. Be sure to include your device, operating system, and browser (with version). | ||
| placeholder: | | ||
| - Device: | ||
| - Operating system: | ||
| - Browser and version: | ||
| validations: | ||
| required: false | ||
| - type: textarea | ||
| id: context | ||
| attributes: | ||
| label: Additional context | ||
| description: Add any other context about the problem. | ||
| validations: | ||
| required: false | ||
| - type: checkboxes | ||
| id: terms | ||
| attributes: | ||
| label: Code of Conduct | ||
| description: Please confirm the following | ||
| options: | ||
| - label: | ||
| I agree to abide by the [Digital.gov Community Guidelines](https://digital.gov/communities/community-guidelines/) and the [TTS Code of Conduct](https://handbook.tts.gsa.gov/code-of-conduct/). Respect your peers, use plain language, and be patient. | ||
| required: true | ||
| - label: | ||
| I checked the [current | ||
| issues](https://github.com/GSA-TTS/FAC/issues?q=is%3Aissue+is%3Aopen+label%3A%22Type%3A+Bug%22) for | ||
| duplicate bug reports. | ||
| required: true |
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| name: Feature Request 💡 | ||
| description: | ||
| Suggest a new idea for the design system. | ||
| title: 'Search.gov - Feature: [YOUR TITLE]' | ||
| labels: ['Type: Feature Request','Status: Triage'] | ||
| body: | ||
| - type: markdown | ||
| attributes: | ||
| value: '## Feature Request 💡' | ||
| - type: textarea | ||
| id: problem | ||
| attributes: | ||
| label: Is your feature request related to a problem? Please describe. | ||
| description: "Provide a clear and concise description of what the problem is. Ex. I'm always frustrated when [...]" | ||
| validations: | ||
| required: true | ||
| - type: textarea | ||
| id: solution | ||
| attributes: | ||
| label: "Describe the solution you'd like" | ||
| description: "Provide a clear and concise description of what you want to happen." | ||
| validations: | ||
| required: true | ||
| - type: textarea | ||
| id: alternatives | ||
| attributes: | ||
| label: "Describe alternatives you've considered" | ||
| description: "Provide a clear and concise description of any alternative solutions or features you've considered." | ||
| validations: | ||
| required: false | ||
| - type: textarea | ||
| id: context | ||
| attributes: | ||
| label: Additional context | ||
| description: "Add any other context or screenshots about the feature request." | ||
| validations: | ||
| required: false | ||
| - type: checkboxes | ||
| id: terms | ||
| attributes: | ||
| label: Code of Conduct | ||
| description: Please confirm the following | ||
| options: | ||
| - label: | ||
| I agree to abide by the [Digital.gov Community Guidelines](https://digital.gov/communities/community-guidelines/) and the [TTS Code of Conduct](https://handbook.tts.gsa.gov/code-of-conduct/). Respect your peers, use plain language, and be patient. | ||
| required: true | ||
| - label: | ||
| I checked the [current | ||
| issues](https://github.com/GSA-TTS/FAC/issues?q=is%3Aissue+is%3Aopen+label%3A%22Type%3A+Feature+Request%22) for | ||
| duplicate feature requests. | ||
| required: true |
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| name: Helpdesk Issue | ||
| description: Used as output from helpdesk issue triage. | ||
| title: "[HD]: " | ||
| labels: ["helpdesk"] | ||
| projects: ["GSA-TTS/60"] | ||
| assignees: | ||
| - jadudm | ||
| body: | ||
| - type: markdown | ||
| attributes: | ||
| value: | | ||
| **Remember to keep all PII out of tickets.** | ||
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| Do not use names, and do not attach files to this ticket. | ||
| - type: input | ||
| id: zendesk-link | ||
| attributes: | ||
| label: Zendesk link | ||
| description: Link to the issue in Zendesk | ||
| placeholder: ex. https://fac-something.zendesk.com/something/... | ||
| validations: | ||
| required: true | ||
| - type: checkboxes | ||
| id: fac-components | ||
| attributes: | ||
| label: Search.gov components involved | ||
| description: Select all that apply | ||
| options: | ||
| - label: crawling/indexing | ||
| - label: search results page | ||
| - label: API | ||
| - label: the helpdesk | ||
| - label: static site | ||
| - label: other | ||
| validations: | ||
| required: true | ||
| - type: dropdown | ||
| id: browser | ||
| attributes: | ||
| label: What browser did the user report as using? | ||
| multiple: false | ||
| options: | ||
| - Firefox | ||
| - Chrome | ||
| - Safari | ||
| - Microsoft Edge | ||
| - Other (Opera, Brave, etc.) | ||
| - type: markdown | ||
| attributes: | ||
| value: | | ||
| Place all files and screenshots in the [Google Drive Helpdesk folder](https://drive.google.com/drive/folders/1L5eCVFlXxMyF98O2us5znZUPYaOx02gI) and link to that folder here. | ||
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| - type: input | ||
| id: gdrive-link | ||
| attributes: | ||
| label: Gdrive link | ||
| description: Link to supporting files in GDrive | ||
| placeholder: ex. https://google.com/drive/something/... | ||
| validations: | ||
| required: false | ||
| - type: textarea | ||
| id: what-happened | ||
| attributes: | ||
| label: What happened? | ||
| description: Summarize the issue the user is experiencing. | ||
| placeholder: | ||
| validations: | ||
| required: true |
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| --- | ||
| name: : 🫂 Offboarding | ||
| about: An offboarding checklist for folks departing the team | ||
| title: Offboarding checklist for {GitHub Username} | ||
| labels: 'backlog' | ||
| assignees: '' | ||
| --- | ||
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| **Instructions for the issue creator:** | ||
| 1. Fill in the GitHub username of the new person (if known) and the name of the onboarding buddy. | ||
| 2. Remove the horizontal line below and everything above it (these instructions). | ||
| 3. Remove sections that do not apply (based on role) | ||
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| --- | ||
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| # We all serve, @{GitHub Username}, and thank you for yours | ||
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| We serve the public through our work, and your work on Search.gov was most welcome. As you roll off the team, we still need to close some things out. | ||
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| {OFFBOARDING BUDDY'S GH USERNAME} will be your offboarding buddy, and can help you if you get stuck on any of the steps in the checklist below. Accesses that need to be checked/removed: | ||
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| - [ ] private team Slack channels | ||
| - [ ] Slack, if leaving TTS but staying within GSA | ||
| - [ ] team shared drive(s) | ||
| - [ ] team calendar | ||
| - [ ] ZD helpdesk instance | ||
| - [ ] FigJam (if appropriate) | ||
| - [ ] GH teams as appropriate: | ||
| - [ ] searchgov-admins | ||
| - [ ] searchgov-maintainers | ||
| - [ ] searchgov-team | ||
| - [ ] (Engineers) Remove yourself from Cloud.gov access, and create a PR. Add a comment below pointing to the PR below. | ||
| - [ ] Jira | ||
| - [ ] Confluence | ||
| - [ ] Trello | ||
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| If you are leaving GSA employ, you will have other offboarding responsibilities beyond the scope of this ticket. This ticket tracks Search.gov accesses only. |
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