rent_a_car.json

{"name":"rent-a-car","intents":[{"intent":"General_Connect_to_Agent","examples":[{"text":"Send me to an agent"},{"text":"I would like to speak to a human"},{"text":"I want to talk to a person"},{"text":"I want an agent to help me"},{"text":"I want a manager"},{"text":"I want agent"},{"text":"Is there anyone there I can actually talk to for real?"},{"text":"I need to speak to a representative. How would I go about doing so?"},{"text":"I don't want to talk to you"},{"text":"I don't want to talk to a bot."},{"text":"How can I skip the recorded menu and go straight to a live person?"},{"text":"Hi can you transfer me"},{"text":"Do not want a robot?"},{"text":"Customer service representative please."},{"text":"Could you please transfer me to your master?"},{"text":"Please connect me to a live agent"},{"text":"Please let me talk to a human being."},{"text":"Pls connect"},{"text":"Put me through to someone"},{"text":"Contact person"},{"text":"Connect me to a live operator please."},{"text":"Can you connect me with a real person?"},{"text":"Can you assist me to connect to an agent?"},{"text":"Can I talk to someone?"},{"text":"Can I speak with somebody?"},{"text":"Can I speak to an advisor?"},{"text":"Can I speak to a live person?"},{"text":"Can I speak to a human please?"},{"text":"Can I connect to an agent?"},{"text":"Call agent"},{"text":"A real agent, please."},{"text":"Agent help"},{"text":"Operator please"},{"text":"I would like to speak to someone"},{"text":"Need help from human"},{"text":"Please assist me to get to an agent"},{"text":"Yes, take me to a real person"},{"text":"Where is the closest agent?"}],"description":"Request a human agent."},{"intent":"Customer_Care_Contact_Us","examples":[{"text":"Can I text you a question?"},{"text":"Can I get some more information?"},{"text":"Tell me the number to your general department"},{"text":"Who can I call?"},{"text":"Which is the number of the main office here in los angeles?"},{"text":"Where can I reach the company personally?"},{"text":"What is you email?"},{"text":"Can I contact the business by post?"},{"text":"What is the phone number to call to order new line of service?"},{"text":"What is the customer number?"},{"text":"What is the closest store's phone number?"},{"text":"Need your phone number"},{"text":"I would like to speak to customer service."},{"text":"I want to know number to the store closest to me"},{"text":"Is there a phone number to your shop at fort worth tx?"},{"text":"I need someone to call me. can you please arrange that!?"},{"text":"How do I best contact you when there has been a problem with my bill?"},{"text":"How can I contact your business?"},{"text":"Hi can you let me have the telephone number of my local store please?"},{"text":"Can you give me the number to the general manager?"}],"description":"Find basic contact information."},{"intent":"Customer_Care_Loyalty_Status","examples":[{"text":"See available rewards?"},{"text":"What is my frequent buyer credit accumulation?"},{"text":"What is my reward tier right now?"},{"text":"What is the new point total?"},{"text":"What's the number of mileage that I have on my account?"},{"text":"Where do I learn my frequent purchaser tier?"},{"text":"Where is my points shown at?"},{"text":"You can show to me my points?"},{"text":"Check rewards"},{"text":"Can you tell me the status of my reward?"},{"text":"Customer loyalty status"},{"text":"How can I see the points on my account?"},{"text":"How do I verify my rewards balance?"},{"text":"How many loyalty bonus points do I have?"},{"text":"How many miles do I have?"},{"text":"Please display my loyalty credits."},{"text":"Please inform me of my current status?"},{"text":"Points balance?"},{"text":"Points statement?"},{"text":"View my reward status."}],"description":"Inquire about customer loyalty program status."},{"intent":"Bot_Control_Approve_Response","examples":[{"text":"That's exactly what I want"},{"text":"I agree"},{"text":"I like that"},{"text":"Indeed!"},{"text":"Sure thing!"},{"text":"Sweet"},{"text":"That is precisely what I was looking for"},{"text":"That is right"},{"text":"That is the proper response."},{"text":"That is what I need"},{"text":"This is alright"},{"text":"Very well. 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company?"},{"text":"What jobs are available that are hiring for now?"},{"text":"I am looking for a job and would like to know if you have anything available.."},{"text":"I need to find some work"},{"text":"Is there any current employment opportunities?"},{"text":"Search job"}],"description":"Find job opportunities."},{"intent":"General_Negative_Feedback","examples":[{"text":"Everyone hates you"},{"text":"You are very frustrating"},{"text":"You're really frustrating"},{"text":"You're really irritating"},{"text":"You're too stupid"},{"text":"You are on my nerves"},{"text":"You are having delusions"},{"text":"Why are you stupid?"},{"text":"Why are you so annoying?"},{"text":"Stupid"},{"text":"Robots are stupid"},{"text":"Robots are boring"},{"text":"Quit annoying me"},{"text":"It is annoying"},{"text":"I hate you"},{"text":"I hate this!"},{"text":"I do not like you"},{"text":"Hate you"},{"text":"Do not like you?"},{"text":"You do not seem smart"}],"description":"Express unfavorable feedback."},{"intent":"General_Ending","examples":[{"text":"Get lost"},{"text":"I have got to go"},{"text":"I d like to stop doing this"},{"text":"I am out of here"},{"text":"I am leaving"},{"text":"Hey bot go away"},{"text":"Have a nice day?"},{"text":"Go off"},{"text":"Good. bye."},{"text":"Goodbye"},{"text":"Going now"},{"text":"Go away"},{"text":"End trial"},{"text":"Finished now, good bye"},{"text":"Ending this session"},{"text":"Im done"},{"text":"Im good thank you"},{"text":"I'm leaving now"},{"text":"See you"},{"text":"It was nice chatting with you"},{"text":"I want to quit"},{"text":"I'm done"},{"text":"Time to go"},{"text":"That's everything"},{"text":"That is all"},{"text":"Thank you for your time"},{"text":"Thanks very much, bye!"},{"text":"Thanks, bye!"},{"text":"Stop talking to me"},{"text":"Stop doing this"},{"text":"Shut up"},{"text":"See you later"},{"text":"Ok goodbye"},{"text":"Bye bye"},{"text":"Bye now"},{"text":"Catch you later"},{"text":"Cya later"}],"description":"End the conversation."},{"intent":"Bot_Control_Clarification","examples":[{"text":"Explains"},{"text":"I didn't understand that properly"},{"text":"I don't get it"},{"text":"What do you mean by that?"},{"text":"What do you mean?"},{"text":"What are you talking about?"},{"text":"What are you saying?"},{"text":"What are you referring to?"},{"text":"Let's try to say that again more clearly, shall we?"},{"text":"I need more information"},{"text":"I don't understand what you're saying"},{"text":"I don't understand"},{"text":"I didn't quite understand what you said"},{"text":"I didn't catch that"},{"text":"I did not quite understand what you gave me"},{"text":"Can you say that again please?"},{"text":"Come again?"}],"description":"Repeat or clarify last statement."},{"intent":"Customer_Care_Transfer_Points","examples":[{"text":"How can I move points from one account to another?"},{"text":"What can be done to to send points?"},{"text":"Am I able to move points?"},{"text":"Can I carry over my points?"},{"text":"Can I give my points for my friend?"},{"text":"Can I have my points transferred to a different account please?"},{"text":"Can I transfer my minutes to my wife's phone?"},{"text":"Can I transfer to another account my points?"},{"text":"Can you carry my points over to other account?"},{"text":"Can you tell me how I can place my prior account points into my new account?"},{"text":"Could you move my points total please?"},{"text":"How do old account points transfer to new account?"},{"text":"How to transfer points to a new account please?"},{"text":"I'd like to transfer credits to a new account"},{"text":"I have a new account and want my points moved there"},{"text":"I need to share points between two accounts"},{"text":"Is it possible to send my credits to a buddy?"},{"text":"Is there any way I can move points balance to a new account?"},{"text":"I would like to send my credits to a relative"},{"text":"Transfer mileage"}],"description":"Transfer points between accounts."},{"intent":"Customer_Care_Notification_Preferences","examples":[{"text":"Can you help me with changing delivery method?"},{"text":"Can I use another way of receiving alerts by editing existing one?"},{"text":"How to change my notification preferences?"},{"text":"How can I change delivery method?"},{"text":"How can I edit delivery methods to new one?"},{"text":"How can I modify notification alerts?"},{"text":"How can I update my delivery methods?"},{"text":"How do I change credit card transaction alerts?"},{"text":"How to customize notifications that I am receiving?"},{"text":"How to switch over from sms to email delivery alert?"},{"text":"I need to change my current alert method to something else"},{"text":"I request to get alerts via email"},{"text":"I want my bank messages to notify me on emails as well"},{"text":"I want to stop getting emails every time my card gets swiped"},{"text":"Notifications are to be received on 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me this in my house?"},{"text":"Can someone support me at home?"},{"text":"Can I book an in person session to learn how to use my new phone at the store near my house?"},{"text":"Want to change my visit"},{"text":"What time can I meet the staff?"},{"text":"When can I meet with one of your employees at your store?"},{"text":"Set up an appt"},{"text":"I need to reschedule"},{"text":"I prefer a face to face visit"},{"text":"Is it possible to set a date?"}],"description":"Schedule or manage an in-store appointment."},{"intent":"Customer_Care_Authorized_User","examples":[{"text":"Can I add another person to have authority over my account?"},{"text":"I would like to add an authorized user to my account."},{"text":"I need to add someone to my account settings."},{"text":"Is it possible to add a user that is allowed to do change everything but cannot anything on the financial part?"},{"text":"I want to add a new user who can make changes to and use the account, while I retain sole ownership?"},{"text":"I want to add a secondary user to my account"},{"text":"I want to add my roommate to my plan, but keep sending the bill to me. can I do that here?"},{"text":"I want to add my wife to the account"},{"text":"I want to add someone who can access my account."},{"text":"I want to authorize my spouse to be able to make changes in my account, but not correlated with any financial or ownership responsibilities."},{"text":"I'd like to add a person to my billing account"},{"text":"Hi, how can I add a user so he can have all the access to my account?"},{"text":"Can you help me add another user to this account?"},{"text":"Can I add another user?"},{"text":"Add user"},{"text":"I would like to add someone to my account who will be authorized to access the account and make changes."},{"text":"I would like to add my wife to my account with access and management privileges"},{"text":"Add new user please"},{"text":"Please update my account to allow my spouse to access the account?"},{"text":"I would like to add my son to my account. I want him to be able to access the account and to make any changes he needs. can you help me with this?"}],"description":"Change who has access to an account."},{"intent":"Bot_Control_Unsure","examples":[{"text":"To be honest, I m really not sure"},{"text":"I don t know what you need"},{"text":"I don t know what you want"},{"text":"I have no idea, actually"},{"text":"I have no idea what you are looking for"},{"text":"I haven't got a clue"},{"text":"I m not certain I get what you re saying"},{"text":"I m not sure what will make you happy"},{"text":"I m not yet convinced"},{"text":"No clue"},{"text":"No idea"},{"text":"You got me"}],"description":"Indicate no definite answer to a question."},{"intent":"Customer_Care_Store_Location","examples":[{"text":"I want to know about a store"},{"text":"Is there any shopping mall around me?"},{"text":"I need help with find a store"},{"text":"Looking for a location"},{"text":"I'd like to go to a store"},{"text":"Go to your company"},{"text":"Where is your office?"},{"text":"Do you have an office in denver?"},{"text":"Can you tell me about physical locations you have in new jersey?"},{"text":"Restuarants nearby please"},{"text":"Show me nearest service center"},{"text":"What is the closest pharmacy?"},{"text":"What is the closest store to my address?"},{"text":"What is the nearest branch?"},{"text":"Find store"},{"text":"Where is?"},{"text":"Where are you located?"},{"text":"Where are the store locations closest to davis city hall?"},{"text":"What is the store near my zip code?"},{"text":"Can you help me find locations in the general area of downtown baltimore?"}],"description":"Locate a physical store location or an address."},{"intent":"Customer_Care_Open_Account","examples":[{"text":"Where do I register for this?"},{"text":"How do I login?"},{"text":"How do I become a customer?"},{"text":"How can I register over here?"},{"text":"Go joining here?"},{"text":"Could you explain how to create a fresh account?"},{"text":"Can you show me where to register for the program?"},{"text":"Can someone new be able to login?"},{"text":"I'd like to register"},{"text":"Where can I register?"},{"text":"Where does a first time visitor sign up?"},{"text":"Where do I find guidance on signing up?"},{"text":"Where is the sign in page?"},{"text":"What is the process to making an account?"},{"text":"What is the log in process for new users?"},{"text":"What is required to get signed up here?"},{"text":"What do I need to do to start an account with your company?"},{"text":"Please tell me how to register as one of your members."},{"text":"Make account"},{"text":"Where to login for the first time?"}],"description":"Open an account."},{"intent":"General_Human_or_Bot","examples":[{"text":"Am I talking to a person or am I talking to an AI?"},{"text":"Are you a human or a bot?"},{"text":"Are you a robot?"},{"text":"Are you even real?"},{"text":"Are you human?"},{"text":"Are you real?"},{"text":"How can you prove you are a human?"},{"text":"Is this a computer?"},{"text":"Am I talking to a robot?"},{"text":"Tell me, are you a human or no?"},{"text":"Am I chatting with a human?"},{"text":"Am I talking to a Bot?"}],"description":"Ask if speaking to a human or a bot."},{"intent":"Customer_Care_Program_Inquiry","examples":[{"text":"Rewards frequent purchasing?"},{"text":"Reward scheme?"},{"text":"Reward points backdated?"},{"text":"Receive credits buys?"},{"text":"Loyalty rewards program?"},{"text":"Is there a rewards system for customers?"},{"text":"Is there a program that rewards me for my use?"},{"text":"Is there a customer loyalty program of some sort available at the moment?"},{"text":"Do I get anything for buying a lot?"},{"text":"Can I receive loyalty credit for previous acquisitions?"},{"text":"Can I get points on transactions I've already made?"},{"text":"Can I get points for stuff I bought?"},{"text":"Are pre-purchased items eligible for rewards?"},{"text":"Do you have a points program?"},{"text":"Frequent purchaser benefits?"},{"text":"If I purchase frequently will I get benefits?"},{"text":"Is it possible to obtain points for buys I have made in the past?"},{"text":"Is there a bonus group offered?"},{"text":"Are past purchases rewarded?"},{"text":"What about your loyalty program?"}],"description":"Learn about customer loyalty programs."},{"intent":"Reserve_a_car","examples":[{"text":"Can you help me pick a car"},{"text":"Reserve a car"},{"text":"I'd like to rent  a car"},{"text":"I need a car"},{"text":"rent a car"},{"text":"Get me some wheels"}],"description":null},{"intent":"Customer_Care_Store_Hours","examples":[{"text":"How long are you open?"},{"text":"Is the branch open now?"},{"text":"What are the business hours of the store nearest to me?"},{"text":"What are ur opening hours?"},{"text":"What are the saturday opening times for the local store?"},{"text":"What are the hours of operation?"},{"text":"At what hour can I swing by?"},{"text":"What are your hous?"},{"text":"What is the opening time for the washington store?"},{"text":"What time are you closing today?"},{"text":"What time does the central manchester store shut on a saturday?"},{"text":"What time do stores close?"},{"text":"What time is your store open on saturday?"},{"text":"Are you open during thanksgiving?"},{"text":"Are the stores open early?"},{"text":"Are you open on bank holidays?"},{"text":"Are you open on sundays, and if so what are the hours?"},{"text":"Can you tell me how late the stores are open till?"},{"text":"Does the store in the city center opens till 8pm on weekends?"},{"text":"How early do you open?"}],"description":"Find business hours."},{"intent":"Customer_Care_Profile_Security_Questions","examples":[{"text":"What are my profile questions?"},{"text":"Why do I need to answer security questions when I speak to a representative on the phone?"},{"text":"When I talk to a customer rep, what security questions can I use?"},{"text":"Update security 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know if I can change my security settings for talking to customer services over the phone?"},{"text":"Help me with security questions"},{"text":"Can you reset my security question?"},{"text":"Can I reset my online security answer?"},{"text":"Can I change the saved security questions I use when accessing my account via the phone?"},{"text":"Is it possible to change the security questions I use to access my account when I call you?"}],"description":"Review or change user's security questions."},{"intent":"Customer_Care_Products_Offered","examples":[{"text":"Show me retirement products"},{"text":"Show me some cars"},{"text":"Tell me about shoes"},{"text":"What are your business banking products?"},{"text":"What does your business sell?"},{"text":"What does your shop provide?"},{"text":"What kind of products are available?"},{"text":"What potential products or services are available?"},{"text":"What products do you offer in the company?"},{"text":"What products can I get from your company?"},{"text":"What products are offered in the company?"},{"text":"What product do you recommend for a tech consultant?"},{"text":"What kinds of products do you sell?"},{"text":"Catalogue look"},{"text":"I need information on one of your products"},{"text":"Items available?"},{"text":"Items currently sold"},{"text":"I would like to know what I can buy"},{"text":"Need to know what products you have"},{"text":"New products"}],"description":"Find products that are available for purchase."},{"intent":"General_Greetings","examples":[{"text":"What's up?"},{"text":"What's new?"},{"text":"Ok take me back"},{"text":"Looking good eve"},{"text":"How r u?"},{"text":"How is it going?"},{"text":"How are you today?"},{"text":"How have you been?"},{"text":"Good day"},{"text":"Good evening"},{"text":"Good morning"},{"text":"Good to see you"},{"text":"Greetings"},{"text":"Hi there"},{"text":"Hi advisor"},{"text":"Hey you"},{"text":"Hey twin"},{"text":"Hey there"},{"text":"Hey there 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secure?"},{"text":"Can I be sure that my stored card details are held securely?"},{"text":"In what way can I tell if my plastic is safe?"},{"text":"Are you safe?"},{"text":"Will my conversation remain secured?"},{"text":"Why would I trust this chat?"},{"text":"What safety measures are used to ensure that chat is secure?"},{"text":"What makes this chat trustworthy?"},{"text":"What guards do you have in place to protect your customer's data?"},{"text":"I'd like proof of a secure chat"}],"description":"Express concerns about the security of the bot."},{"intent":"Bot_Control_Confirm_Presence","examples":[{"text":"Where'd you go?"},{"text":"You around?"},{"text":"Am I talking to someone?"},{"text":"Anyone there?"},{"text":"Are you leaving me?"},{"text":"Are you on?"},{"text":"Are you still around?"},{"text":"Are you still here with me?"},{"text":"Are you there?"},{"text":"Did you go somewhere?"},{"text":"Did you hear what I said?"},{"text":"Have I lost you?"},{"text":"I am still holding"},{"text":"Is anybody here?"},{"text":"Is anybody home?"},{"text":"Speak to me if you are there."}],"description":"Ask the bot to indicate that it is available."},{"intent":"Customer_Care_Redeem_Points","examples":[{"text":"How do I earn rewards for my points balance?"},{"text":"I have outstanding credit,please apply the loyalty points"},{"text":"How do I redeem bonus points?"},{"text":"Apply loyalty credit"},{"text":"Cash mileage"},{"text":"What is the process of using my credits?"},{"text":"What is the procedure for redeeming my mileage?"},{"text":"Use rewards towards my bill"},{"text":"Use mileage"},{"text":"Shop bonus points?"},{"text":"Redeem reward points?"},{"text":"Pay balance with points"},{"text":"May I gain rewards from the current loyalty points?"},{"text":"How can I use my miles?"},{"text":"I would like to know how to get rewards by using my credit card loyalty"},{"text":"I wish to go about caching in my points for a purchase,can you show me how?"},{"text":"How can I exchange my points for something?"},{"text":"I want a reward by using my points."},{"text":"I want rewards with my points"},{"text":"I want to pay points for an incentive"}],"description":"Redeem points to make a purchase."},{"intent":"Customer_Care_Cancel_Account","examples":[{"text":"I would like to cancel my service, can you do that for me?"},{"text":"Cancel service please"},{"text":"Can you please terminate this service?"},{"text":"How do I cancel my phone service with your company?"},{"text":"Cancel account"},{"text":"How do I close out my account?"},{"text":"I am not very happy with services rendered on your part and want my account closed."},{"text":"Id like to cancel or stop my service from my account"},{"text":"I need help with cancellation"},{"text":"I need to close my account at this time."},{"text":"I want to cancel."},{"text":"I want to cancel my service"},{"text":"I want to disconnect my service"},{"text":"My phone is broken so I am wondering if I could cancel my contract"},{"text":"Please close my data card account"},{"text":"Put an end to my account."},{"text":"Terminate service"},{"text":"What do I have to do to stop all my services with you and close my account?"},{"text":"What is the procedure on canceling my account?"},{"text":"Cancel plan"}],"description":"Cancel or close an account."},{"intent":"Bot_Control_Reject_Response","examples":[{"text":"That is not true"},{"text":"No"},{"text":"You're misunderstanding me"},{"text":"You didn't understand me"},{"text":"You did not understand what I said"},{"text":"You did not understand what I asked"},{"text":"Wrong response"},{"text":"That was wrong, try again"},{"text":"That was not my intent"},{"text":"That sounds like the wrong response"},{"text":"That answer is incorrect"},{"text":"Bad response"},{"text":"Not the right response"},{"text":"No I'm fine thanks"},{"text":"I wasn't looking for that"},{"text":"It is not what I was looking for"},{"text":"It is not what I want"},{"text":"I don't want that"},{"text":"I don't need that"},{"text":"I do not think it is the answer?"},{"text":"I disagree"}],"description":"Indicate the bot's response does not address a question."},{"intent":"Customer_Care_Profile_Password","examples":[{"text":"My password has stopped working"},{"text":"Locate pin"},{"text":"I want to create new code for my credit card"},{"text":"Where can I find information about changing my card pin?"},{"text":"I need to talk to customer service, but I've lost my password. can you help me?"},{"text":"I have had the same pin used to contact telephone customer support for a long time and would like to change it. could you please help me to set this up."},{"text":"I have a pw issue"},{"text":"I forgot my password"},{"text":"I don't remember my debit card pin. how do I recover it?"},{"text":"How to renew pin of credit card?"},{"text":"How do I get a new 4-digit code?"},{"text":"How do I find out the pin I need to use speak to someone on the phone?"},{"text":"Can you assist me with card code change?"},{"text":"What password do I use when chatting with an agent?"},{"text":"What is the policy for revising my current pin number?"},{"text":"What is the pin that is used to speak to a representative?"},{"text":"What are the rules for a valid password?"},{"text":"Wanna change pass"},{"text":"Reset password"},{"text":"Tell me the steps to change the pin on my credit card"}],"description":"Retrieve or change user's password."},{"intent":"Bot_Control_Change_Subject","examples":[{"text":"Let us change the topic"},{"text":"Another thing"},{"text":"A different matter"},{"text":"Let us talk about something else"},{"text":"Talk about something else"},{"text":"I have one more question"},{"text":"Here is another issue"},{"text":"Help me with this other question"},{"text":"Discuss something else"},{"text":"Chat about something else"},{"text":"Change topic"},{"text":"Can we talk about something else?"}],"description":"Change to a different 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