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5. Troubleshooting

Jose Manuel Pedraja Caetano edited this page Oct 6, 2024 · 1 revision

Troubleshooting

Here are some common issues and their solutions:

  • Banner not showing:
  • Make sure the module is enabled in Modules > Modules & Services.
  • Check that the icon and store URL settings are correct.
  • Issues with icons or store URLs:
  • Check that the icon and store URLs are correct and accessible.

For further help, check the PrestaShop error log or contact support.

Check the Positions section and leave the first one as it appears below displaytop

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