Select the type of ticket.
You can add custom ticket types as needed.
Enter the title of the ticket.
Enter detailed information about the ticket.
Configure the connection between the tool and the application.
This connection enables the use of the capture tool and getting application information.
Specify the person responsible for the ticket.
Specify the grade of the ticket.
Specify the priority of the ticket.
Set labels for the ticket.
Specify users who will monitor the progress of the ticket.
When a connection is established through "Connected To," these tools become available.
Screenshot Capture:
Capture the application's screen.
For non-Windows applications, it's possible to send pixel information from the application to the tool for saving (additional processing in the application is required).
Core Dump Capture:
Get a core dump of a running application.
List of files to attach to the ticket.
Automatic attachment to the list is possible using the Monitored Directory Config.
Select the service where you want to create the ticket.
Click the "Post" button to create the ticket.