MIB can't find MAP update on SD card

[murat3]

Hello,

SW Train: MHI2_ER_AUG22_K3346

After having successfully upgraded FW and patched my unit, map files can't be found on SD card.
Have tried 3 different microSD cards (one 32GB and two 128GB cards), with different formats (exFAT and FAT) formatted on Mac and Windows but cannot manage to update map files.
Have tried both SD slots and even with USB stick.

FEC codes are all valid. Factory FEC = 02300020
Tried with FEC's: 023000FF 023000EE and 02300030, no succes.
Tried with navi update P310_N60S5MIBH3_EU and P197_N60S5MIBH3_EU.

Current map version v03959802DE 0175 ECE 2019

What am I doing wrong?

[harman-f]

I like normal SDs better.
µSD and adpter is always a bit tricky.

For maps you also can use USB Stick.

What exactly - picture please - do you see in SWDL menu, if you try to select the new maps?

[murat3]

Via Red Menu, the option to start the update is grayed out.
Via MMI settings menu I select SD card, it scans the card for a while (30-40 seconds) and shows a message saying "did not found any suitable files on card".

After scanning the SD card, the unit puts "WMPInfo.xml" file on the SD card with content as seeen in picture.

[murat3]

Also tried with two different SD cards (no microSD). But same result.
Anyone an idea how to resolve this issue?

[harman-f]

023000FF is not a standard M.I.B patch.

Share your log file and backup.

This could be related to wrong coding
Or damaged maps partition.

[murat3]

downloaded

Did have same result when on two different (lower) firmwares. Also tried with 023000EE.

[harman-f]

Your MU1438 backup looks good:

FECs from /net/rcc/mnt/efs-persist/FEC
FECs currently used by unit
023000EE
02300020
00070200
00060900
00060800
00050000
00040100
00030000

FECs from /net/rcc/mnt/efs-system/backup/FEC
FECs from factory
02300020
00070200
00060900
00060800
00050000
00040100
00030000

Patch also did run fine.

If you changed it afterwards, restore FECs and revert them back to the satte listet above with ...EE

Please check in GEM - M.I.B. -> NAVIGATION -> NAVIGATION STATUS
And share the picture here.

P310_N60S5MIBH3_EU is correct for EU.
Which country is the car used in?

[murat3]

I have restored FEC from backup and added again from patch. Now using 023000EE. Still no luck. Same problem again. Car is a Dutch car in Netherlands.

Before I used MIB to patch, I updated the existing 2019 maps using the online function via Audi Connect. Some country maps were updated. Could this have modified some settings? After this I tried to update the maps using MIB patch. Because it did not work I upgraded the firmware to latest but still same problem.

[harman-f]

NavDB you already cleared?

Please show your variant.

M.I.B. -> System Information -> VariantInfo

[murat3]

No i did not clear NavDB. I shall try to clear NavDB and then try to update again via REM.

[murat3]

How to clear NavDB?

[harman-f]

M.I.B. --> Advanced Settings --> Clean Navigation DB

[murat3]

After formatting NavDB unit rebooted.
Update via REM sd2, update option grayed out.
Via sd1, update option grayed out.
Via usb, update option grayed out.
Update via MMİ settings, no valid data found.

[harman-f]

Variant…

[murat3]

Variant…

See picture nr 3 and 2 in previous post for variantinfo

[harman-f]

out of ideas on my end.

NAND could be bad...

Do you still see any maps on unit?
Or all are gone now?

[murat3]

They are gone now, no navi maps on unit.

[harman-f]

Try if someone in MIB2 channel on Telegram has an idea...

Show Fecs, variant, map update error and say that you already deleted navdb

[murat3]

Ok, will do.

[murat3]

It recognized the maps and is updating now!
Formatting microSD card with FAT32 on windows did the trick. ExFat on windows did not work. Eventually downloaded another tool which could FAT32 format (Windows did not suppport Fat32, only ExFat)

Thank you very much for your help!

by the way; update took 35 minutes. After 20 mins the ignition turned automatically off but MIB did continue to update. After 34m it rebooted the unit and after 35 mins it finished.

[Biorn1950]

Hello, so you have grey update button. Then format your sd card to fat32 and that worked?

[murat3]

Yes, be sure you use Windows and choose for FAT32.

[Biorn1950]

I encountered the same weird issue.

My SDcard was already in fat32 but after:

• Diskpart clean disk
• Diskpart create partition primary
• Format Fat32

All is working fine.

Ps: Disk must be in MBR.

[DanielForsell]

Guys!

I have absolutely same problem!

I had the maps few days back and the database dissapeared from unit when i opened update for the VC in the RED (Didn’t update). After i still updated the VC and it’s working, no problems. 

The car recognices the sd card, but says «No valid update data found on the medium».
I tryed multiple time format the sd card and usb stick using macos and windows to Fat32 and exFat. I tryed to extract the maps usin 7zip to pc and directly to the sd card. I have deleted the maps DB using MIB. Factory reseted the unit.

I did once resotre back the factory FEC:s from unit backup and patched the MMI again.

Train info: MHI2_ER_AUG22_K3346
Mu version: 1438
Variant info: FM2-P-TNL-EU-AU-MLE
Region: EU
Maps trying to install: P390_N60S5MIBH3_EU
FEC: 023000ee

I don’t have any diagnostic tools.

Need help with this, any ideas or suggestions.

I'm not sure, but could some activation through obd using lm cause the problems that maps disappeared and i can't now install them.