add email route

docs/resources/routing_email_route.md

@@ -53,9 +53,11 @@ resource "genesyscloud_routing_email_route" "support-route" {
 
 ### Optional
 
+- `allow_multiple_actions` (Boolean) Control if multiple actions are allowed on this route. When true the disconnect has to be done manually. When false a conversation will be disconnected by the system after every action.
 - `auto_bcc` (Block Set) The recipients that should be automatically blind copied on outbound emails associated with this route. This should not be set if reply_email_address is specified. (see [below for nested schema](#nestedblock--auto_bcc))
 - `flow_id` (String) The flow to use for processing the email. This should not be set if a queue_id is specified.
 - `from_email` (String) The sender email to use for outgoing replies. This should not be set if reply_email_address is specified.
+- `history_inclusion` (String) The configuration to indicate how the history of a conversation has to be included in a draft. Defaults to `Optional`.
 - `language_id` (String) The language to use for routing.
 - `priority` (Number) The priority to use for routing.
 - `queue_id` (String) The queue to route the emails to. This should not be set if a flow_id is specified.

genesyscloud/routing_email_route/resource_genesyscloud_routing_email_route.go

@@ -127,12 +127,14 @@ func readRoutingEmailRoute(ctx context.Context, d *schema.ResourceData, meta int
 		resourcedata.SetNillableValue(d, "pattern", route.Pattern)
 		resourcedata.SetNillableReference(d, "queue_id", route.Queue)
 		resourcedata.SetNillableValue(d, "priority", route.Priority)
+		resourcedata.SetNillableValue(d, "history_inclusion", route.HistoryInclusion)
 		resourcedata.SetNillableReference(d, "language_id", route.Language)
 		resourcedata.SetNillableValue(d, "from_name", route.FromName)
 		resourcedata.SetNillableValue(d, "from_email", route.FromEmail)
 		resourcedata.SetNillableReference(d, "flow_id", route.Flow)
 		resourcedata.SetNillableValueWithInterfaceArrayWithFunc(d, "auto_bcc", route.AutoBcc, flattenAutoBccEmailAddress)
 		resourcedata.SetNillableReference(d, "spam_flow_id", route.SpamFlow)
+		resourcedata.SetNillableValue(d, "allow_multiple_actions", route.AllowMultipleActions)
 
 		if route.Skills != nil {
 			_ = d.Set("skill_ids", util.SdkDomainEntityRefArrToSet(*route.Skills))

genesyscloud/routing_email_route/resource_genesyscloud_routing_email_route_schema.go

@@ -1,6 +1,7 @@
 package routing_email_route
 
 import (
+	"github.com/hashicorp/terraform-plugin-sdk/v2/helper/validation"
 	"terraform-provider-genesyscloud/genesyscloud/provider"
 
 	"github.com/hashicorp/terraform-plugin-sdk/v2/helper/schema"
@@ -103,6 +104,18 @@ func ResourceRoutingEmailRoute() *schema.Resource {
 				Type:        schema.TypeString,
 				Optional:    true,
 			},
+			"history_inclusion": {
+				Description:  "The configuration to indicate how the history of a conversation has to be included in a draft.",
+				Type:         schema.TypeString,
+				Optional:     true,
+				Default:      "Optional",
+				ValidateFunc: validation.StringInSlice([]string{"Include", "Exclude", "Optional"}, true),
+			},
+			"allow_multiple_actions": {
+				Description: "Control if multiple actions are allowed on this route. When true the disconnect has to be done manually. When false a conversation will be disconnected by the system after every action.",
+				Type:        schema.TypeBool,
+				Optional:    true,
+			},
 			"reply_email_address": {
 				Description: "The route to use for email replies. This should not be set if from_email or auto_bcc are specified.",
 				Type:        schema.TypeList,

genesyscloud/routing_email_route/resource_genesyscloud_routing_email_route_test.go

@@ -23,26 +23,28 @@ import (
 
 func TestAccResourceRoutingEmailRoute(t *testing.T) {
 	var (
-		domainResourceLabel = "routing-domain1"
-		domainId            = fmt.Sprintf("terraformroutes.%s.com", strings.Replace(uuid.NewString(), "-", "", -1))
-		queueResourceLabel  = "email-queue"
-		queueName           = "Terraform Email Queue-" + uuid.NewString()
-		langResourceLabel   = "email-lang"
-		langName            = "tflang" + uuid.NewString()
-		skillResourceLabel  = "test-skill1"
-		skillName           = "Terraform Skill" + uuid.NewString()
-		routeResourceLabel1 = "email-route1"
-		routeResourceLabel2 = "email-route2"
-		routePattern1       = "terraform1"
-		routePattern2       = "terraform2"
-		routePattern3       = "terraform3"
-		fromEmail1          = "terraform1@test.com"
-		fromEmail2          = "terraform2@test.com"
-		fromName1           = "John Terraform"
-		fromName2           = "Jane Terraform"
-		priority1           = "1"
-		bccEmail1           = "test1@" + domainId
-		bccEmail2           = "test2@" + domainId
+		domainResourceLabel  = "routing-domain1"
+		domainId             = fmt.Sprintf("terraformroutes.%s.com", strings.Replace(uuid.NewString(), "-", "", -1))
+		queueResourceLabel   = "email-queue"
+		queueName            = "Terraform Email Queue-" + uuid.NewString()
+		langResourceLabel    = "email-lang"
+		langName             = "tflang" + uuid.NewString()
+		skillResourceLabel   = "test-skill1"
+		skillName            = "Terraform Skill" + uuid.NewString()
+		routeResourceLabel1  = "email-route1"
+		routeResourceLabel2  = "email-route2"
+		routePattern1        = "terraform1"
+		routePattern2        = "terraform2"
+		routePattern3        = "terraform3"
+		fromEmail1           = "terraform1@test.com"
+		fromEmail2           = "terraform2@test.com"
+		fromName1            = "John Terraform"
+		fromName2            = "Jane Terraform"
+		priority1            = "1"
+		bccEmail1            = "test1@" + domainId
+		bccEmail2            = "test2@" + domainId
+		allowMultipleActions = "true"
+		historyInclusion     = "Include"
 	)
 
 	CleanupRoutingEmailDomains()
@@ -65,6 +67,8 @@ func TestAccResourceRoutingEmailRoute(t *testing.T) {
 					routePattern1,
 					fromName1,
 					fmt.Sprintf("from_email = \"%s\"", fromEmail1),
+					fmt.Sprintf("allow_multiple_actions = \"%s\"", allowMultipleActions),
+					fmt.Sprintf("history_inclusion = \"%s\"", historyInclusion),
 					generateRoutingAutoBcc(fromName1, bccEmail1),
 				),
 				Check: resource.ComposeTestCheckFunc(
@@ -74,6 +78,8 @@ func TestAccResourceRoutingEmailRoute(t *testing.T) {
 					resource.TestCheckResourceAttr("genesyscloud_routing_email_route."+routeResourceLabel1, "from_email", fromEmail1),
 					resource.TestCheckResourceAttr("genesyscloud_routing_email_route."+routeResourceLabel1, "auto_bcc.0.name", fromName1),
 					resource.TestCheckResourceAttr("genesyscloud_routing_email_route."+routeResourceLabel1, "auto_bcc.0.email", bccEmail1),
+					resource.TestCheckResourceAttr("genesyscloud_routing_email_route."+routeResourceLabel1, "allow_multiple_actions", allowMultipleActions),
+					resource.TestCheckResourceAttr("genesyscloud_routing_email_route."+routeResourceLabel1, "history_inclusion", historyInclusion),
 				),
 			},
 			{

genesyscloud/routing_email_route/resource_genesyscloud_routing_email_route_utils.go

@@ -19,7 +19,7 @@ and unmarshal data into formats consumable by Terraform and/or Genesys Cloud.
 // getRoutingEmailRouteFromResourceData maps data from schema ResourceData object to a platformclientv2.Inboundroute
 func getRoutingEmailRouteFromResourceData(d *schema.ResourceData) platformclientv2.Inboundroute {
 	id := d.Id()
-	return platformclientv2.Inboundroute{
+	inboundRoute := platformclientv2.Inboundroute{
 		Id:        &id,
 		Pattern:   platformclientv2.String(d.Get("pattern").(string)),
 		Queue:     util.BuildSdkDomainEntityRef(d, "queue_id"),
@@ -32,6 +32,14 @@ func getRoutingEmailRouteFromResourceData(d *schema.ResourceData) platformclient
 		AutoBcc:   buildAutoBccEmailAddresses(d),
 		SpamFlow:  util.BuildSdkDomainEntityRef(d, "spam_flow_id"),
 	}
+
+	if d.Get("history_inclusion") != "" {
+		inboundRoute.HistoryInclusion = platformclientv2.String(d.Get("history_inclusion").(string))
+	}
+	if d.Get("allow_multiple_actions") != "" {
+		inboundRoute.AllowMultipleActions = platformclientv2.Bool(d.Get("allow_multiple_actions").(bool))
+	}
+	return inboundRoute
 }
 
 // Build Functions
@@ -166,11 +174,14 @@ func GenerateRoutingEmailRouteResource(
 	pattern string,
 	fromName string,
 	otherAttrs ...string) string {
-	return fmt.Sprintf(`resource "genesyscloud_routing_email_route" "%s" {
+	hh := fmt.Sprintf(`resource "genesyscloud_routing_email_route" "%s" {
             domain_id = %s
             pattern = "%s"
             from_name = "%s"
             %s
         }
         `, resourceLabel, domainID, pattern, fromName, strings.Join(otherAttrs, "\n"))
+
+	fmt.Println(hh)
+	return hh
 }