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correct url paths
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CherrelleTucker committed Jan 22, 2025
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3 changes: 3 additions & 0 deletions _data/navigation.yml
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url: "/impact/"
icon: "fas fa-leaf"

- title: "FAQ"
url: "/faq/"
icon: fa-solid fa-clipboard-question
159 changes: 159 additions & 0 deletions _tabs/13_FAQ.md
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---
title: FAQ
#icon: fa-solid fa-clipboard-question
layout: page
permalink: /faq/
toc: true
order: 13
---
<div class="header-line"></div>

## General Questions

### Who is this site for?
This site serves three main audiences:
- **Assessment Participants**: Scientists and subject matter experts evaluating agency needs and developing solutions
- **Implementation Teams**: Groups working on developing and deploying SNWG solutions
- **Agency Stakeholders**: Federal agency representatives participating in solution development and deployment

### What is the SNWG Management Office?
The SNWG Management Office oversees three core functions:
- Assessment of agency satellite data needs
- Implementation of selected solutions
- Stakeholder engagement throughout the process

### How do I get involved with SNWG?
Participation in SNWG activities is primarily through federal agency nomination or direct invitation from the SNWG Management Office. If you're a federal employee interested in participating, contact your agency's SNWG representative.

## Privacy & Security

### How is sensitive information protected?
- All sensitive information is stored on secure, government-approved systems
- Access is restricted to authorized personnel only
- Multi-factor authentication is required for all systems
- Regular security audits are conducted
- All participants must complete required security training

### What information can I share about my participation?
You may share:
- Your general participation in SNWG activities
- Public-facing information about SNWG published on nasa.gov
- Final, approved reports and findings

You should not share:
- Specific agency needs or requirements
- Solution details before public release
- Internal discussions and deliberations
- Draft documents or preliminary findings
- Other participants' contact information

### How are proprietary files secured?
We maintain strict control over proprietary information through:
- Secure file storage on government systems
- Restricted access controls
- Encrypted file transfers
- Audit logging of all file access
- Required non-disclosure agreements
- Secure deletion procedures

## Assessment Process

### How long does the assessment cycle take?
The complete assessment cycle typically runs for 12 months, with key phases including:
- Survey review (2-3 months)
- Agency interviews (3 months)
- Solution development (3-4 months)
- Report writing (3-4 months)

### What happens after an assessment?
Selected solutions move into the implementation phase, where:
- Project teams are formed
- Resources are allocated
- Development begins
- Regular progress reviews are conducted
- Stakeholder engagement continues

### How are solutions selected?
Solutions are selected based on:
- Alignment with agency needs
- Technical feasibility
- Resource requirements
- Potential impact
- Agency support
- Implementation timeline

## Implementation & Development

### What development standards must be followed?
All SNWG solutions must adhere to:
- NASA's Open Source Science requirements
- Agency security standards
- Documentation requirements
- Testing protocols
- Accessibility guidelines

### How is progress tracked?
Implementation progress is monitored through:
- Monthly status updates
- Quarterly reviews
- Annual assessments
- Milestone tracking
- Stakeholder feedback

## Support & Resources

### Who do I contact for help?
For specific assistance:
- **Technical Issues**: Your team lead or technical support
- **Process Questions**: SNWG Management Office
- **Security Concerns**: Security team lead
- **General Inquiries**: SNWG support desk

### Where can I find additional resources?
- SNWG documentation portal
- Training materials
- Process guides
- Templates and tools
- Best practices documentation

### What training is required?
Required training varies by role but may include:
- Security awareness
- Open source science
- Data handling
- Project management
- Stakeholder engagement

## Site Usage

### How do I report technical issues with the site?
Report any technical issues to:
- Email: [support@snwg.nasa.gov](mailto:support@snwg.nasa.gov)
- Include screenshots and detailed description of the issue
- Note which browser and operating system you're using

### How often is content updated?
- Core content is reviewed quarterly
- Training materials are updated each assessment cycle
- News and announcements are added as needed
- Documentation is updated continuously

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<style>
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2 changes: 1 addition & 1 deletion _tabs/7_SEP.md
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title: Stakeholder Engagement
icon: fas fa-bullhorn
layout: page
permalink: /SEP/
permalink: /sep/
order: 7
---

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2 changes: 1 addition & 1 deletion _tabs/8_SEP_Walkthrough.md
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title: Your Stakeholder Engagement Journey
icon: fas fa-flag-checkered
layout: page
permalink: /SEP/walkthrough/
permalink: /sep/walkthrough/
order: 8
---

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