Add custom field values based on user organizations. This helps to link customer to tickets by just maintaining organizations for users. It will be a duplicate-free list created.
This project is licensed under the terms of the GNU General Public License Version 2.
This software is Copyright (c) 2018 by NETWAYS GmbH <support@netways.de>.
For bugs and feature requests please head over to our issue tracker. You may also send us an email to support@netways.de for general questions or to get technical support.
- RT 4.4.2
Extract this extension to a temporary location
Git clone:
cd /usr/local/src
git clone https://github.com/NETWAYS/rt-extension-organizationalcustomfieldvalues
Navigate into the source directory and install the extension.
perl Makefile.PL
make
make install
Clear your mason cache.
rm -rf /opt/rt4/var/mason_data/obj
Restart your web server.
systemctl restart httpd
systemctl restart apache2
Edit your /opt/rt4/etc/RT_SiteConfig.pm configuration and include the extension.
Plugin('RT::Extension::OrganizationalCustomFieldValues');
Set(@CustomFieldValuesSources, 'RT::Extension::OrganizationalCustomFieldValues');