TicketIt

TicketIt is a support ticket system built with Next.JS, React, and Prisma.

User Registration

To register as a user, navigate to the registration page and enter your details.

• Normal users: Register using a regular email. Normal users can submit/view their tickets. Users can also click on a ticket in order to view responses/respond.
• Admin users: Register with an email that includes +admin. Admin users can view, reply to, and change the status of tickets by clicking on them.

Prerequisites

Before you begin, ensure you have met the following requirements:

• You have installed Node.js and npm.
• You have a macOS machine. This app may work on other operating systems, but it was developed and tested on macOS.

Installing TicketIt

To install TicketIt, follow these steps:

1. Clone the repository:

git clone https://github.com/NatanTechofNY/TicketIt.git

2. Navigate to the project directory:

cd TicketIt

3. Install the dependencies:

npm install

Setting up Prisma

This application uses Prisma as an ORM. You can set it up with either SQLite or PostgreSQL.

SQLite

1. Update the DATABASE_URL in the .env file to use SQLite:

DATABASE_URL="file:./dev.db"

2. Run the Prisma migration:

npx prisma migrate dev

PostgreSQL

1. Update the DATABASE_URL in the .env file to your PostgreSQL connection string:

DATABASE_URL="postgresql://user:password@localhost:5432/mydb?schema=public"

2. Run the Prisma migration:

npx prisma migrate dev

Using TicketIt

To use TicketIt, follow these steps:

1. Start the development server:

npm run dev

2. Open your web browser and navigate to http://localhost:3000.

Contact

If you want to contact me, you can reach me at natanyagudayev@gmail.com.

License

I don't care if you use it, we learn by learning.