[IMP] helpdesk_mgmt: Add settings to define required fields

Added configuration to SET the Category and Team fields of the portal form as required.

TT45297

helpdesk_mgmt/controllers/main.py

@@ -49,13 +49,20 @@ def create_new_ticket(self, **kw):
         )
         email = http.request.env.user.email
         name = http.request.env.user.name
+        company = request.env.company
         return http.request.render(
             "helpdesk_mgmt.portal_create_ticket",
             {
                 "categories": categories,
                 "teams": self._get_teams(),
                 "email": email,
                 "name": name,
+                "ticket_team_id_required": (
+                    company.helpdesk_mgmt_portal_team_id_required
+                ),
+                "ticket_category_id_required": (
+                    company.helpdesk_mgmt_portal_category_id_required
+                ),
             },
         )
 

helpdesk_mgmt/i18n/helpdesk_mgmt.pot

@@ -6,6 +6,8 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Odoo Server 15.0\n"
 "Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2023-09-28 11:36+0000\n"
+"PO-Revision-Date: 2023-09-28 11:36+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -774,9 +776,7 @@ msgstr ""
 
 #. module: helpdesk_mgmt
 #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
-#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error
 #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
-#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error
 msgid "If checked, some messages have a delivery error."
 msgstr ""
 
@@ -1151,14 +1151,30 @@ msgid "Reporting"
 msgstr ""
 
 #. module: helpdesk_mgmt
-#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
-msgid "Responsible User"
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
 msgstr ""
 
 #. module: helpdesk_mgmt
-#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_sms_error
-#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_sms_error
-msgid "SMS Delivery error"
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr ""
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
 msgstr ""
 
 #. module: helpdesk_mgmt

helpdesk_mgmt/models/res_company.py

@@ -10,3 +10,9 @@ class Company(models.Model):
     helpdesk_mgmt_portal_select_team = fields.Boolean(
         string="Select team in Helpdesk portal"
     )
+    helpdesk_mgmt_portal_team_id_required = fields.Boolean(
+        string="Required Team field in Helpdesk portal"
+    )
+    helpdesk_mgmt_portal_category_id_required = fields.Boolean(
+        string="Required Category field in Helpdesk portal"
+    )

helpdesk_mgmt/models/res_config_settings.py

@@ -1,6 +1,6 @@
 # Copyright 2022 Tecnativa - Víctor Martínez
 # License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
-from odoo import fields, models
+from odoo import api, fields, models
 
 
 class ResConfigSettings(models.TransientModel):
@@ -10,3 +10,16 @@ class ResConfigSettings(models.TransientModel):
         related="company_id.helpdesk_mgmt_portal_select_team",
         readonly=False,
     )
+    helpdesk_mgmt_portal_team_id_required = fields.Boolean(
+        related="company_id.helpdesk_mgmt_portal_team_id_required",
+        readonly=False,
+    )
+    helpdesk_mgmt_portal_category_id_required = fields.Boolean(
+        related="company_id.helpdesk_mgmt_portal_category_id_required",
+        readonly=False,
+    )
+
+    @api.onchange("helpdesk_mgmt_portal_select_team")
+    def _onchange_helpdesk_mgmt_portal_select_team(self):
+        for item in self.filtered(lambda x: not x.helpdesk_mgmt_portal_select_team):
+            item.helpdesk_mgmt_portal_team_id_required = False

helpdesk_mgmt/views/helpdesk_ticket_templates.xml

@@ -406,7 +406,7 @@
                             class="form-control"
                             id="team"
                             name="team"
-                            required="True"
+                            t-att-required="ticket_team_id_required"
                         >
                             <option value="" />
                             <t t-foreach="teams" t-as="team">
@@ -427,7 +427,7 @@
                             class="form-control"
                             id="category"
                             name="category"
-                            required="True"
+                            t-att-required="ticket_category_id_required"
                         >
                             <option value="" />
                             <t t-foreach="categories" t-as="cat">

helpdesk_mgmt/views/res_config_settings_views.xml

@@ -23,6 +23,35 @@
                                 <div class="text-muted">Show teams form</div>
                             </div>
                         </div>
+                        <div class="col-12 col-lg-6 o_setting_box">
+                            <div class="o_setting_left_pane">
+                                <field
+                                    name="helpdesk_mgmt_portal_team_id_required"
+                                    attrs="{'readonly' : [('helpdesk_mgmt_portal_select_team', '=', False)]}"
+                                />
+                            </div>
+                            <div class="o_setting_right_pane">
+                                <label
+                                    for="helpdesk_mgmt_portal_team_id_required"
+                                    string="Required Team"
+                                />
+                            </div>
+                        </div>
+                    </div>
+                    <div class="row mt16 o_settings_container">
+                        <div class="col-12 col-lg-6 o_setting_box">
+                            <div class="o_setting_left_pane">
+                                <field
+                                    name="helpdesk_mgmt_portal_category_id_required"
+                                />
+                            </div>
+                            <div class="o_setting_right_pane">
+                                <label
+                                    for="helpdesk_mgmt_portal_category_id_required"
+                                    string="Required Category"
+                                />
+                            </div>
+                        </div>
                     </div>
                 </div>
             </xpath>