Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

watermark could not be removed #715

Open
mockorz opened this issue Mar 13, 2024 · 3 comments
Open

watermark could not be removed #715

mockorz opened this issue Mar 13, 2024 · 3 comments
Assignees
@matveevms

Comments

@mockorz
Copy link

mockorz commented Mar 13, 2024

I edited the file online using OnlyOffice, and the changes were successfully saved through the callback interface. However, when I downloaded the file, I found that the watermark could not be removed, while it was possible to remove the watermark from the original document.
@mockorz mockorz changed the title watermask could not be removed watermark could not be removed Mar 13, 2024
@matveevms
Copy link
Member

Hello, @mockorz
We need a little more information.
Was it a standard watermark or a custom one? Is it possible to provide a document on which the problem is repeated?

@Rita-Bubnova Rita-Bubnova added the waiting feedback Issues that we waiting to be answered from author of issue label Mar 13, 2024
@mockorz
Copy link
Author

mockorz commented Mar 14, 2024

it was a custom watermark.
test_file.docx

@Rita-Bubnova Rita-Bubnova removed the waiting feedback Issues that we waiting to be answered from author of issue label Mar 14, 2024
@matveevms
Copy link
Member

Sorry for the long response. I was unable to reproduce the problem on version 8.1.3.4 with your file.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@matveevms matveevms

Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
3 participants
@Rita-Bubnova @mockorz @matveevms