From 6f3c22d8964e826708d9460bd7b9c2c90b8fe97b Mon Sep 17 00:00:00 2001 From: Matti Schneider Date: Mon, 28 Aug 2023 15:19:24 +0200 Subject: [PATCH] Rewrite blank page troubleshooting section Unify style with other sections Avoid short-lived screenshot --- content/guidelines/declaring.en.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/content/guidelines/declaring.en.md b/content/guidelines/declaring.en.md index f7ddcd9e..af3cc51d 100644 --- a/content/guidelines/declaring.en.md +++ b/content/guidelines/declaring.en.md @@ -194,13 +194,13 @@ You can only use our copyrights or [trademarks (or any similar marks)](https://l Write a filter in the declaration. - - - -## Troubleshooting and Communication -While using the graphical user interface for contribution, you may come across a broken page or error while fetching terms due to the engine's limitations, we encourage you to refresh the page or contact the team by tapping the “Let us know” button. +## Blank page when contacting support -Screen Shot 2023-08-24 at 18 06 08 +While using the graphical user interface for contribution, you may come across a blank page when trying to contact the team. -In some cases, clicking on this button may lead you to a blank page, which is often caused by your default mailto handler not being set to Gmail. -We recommend following [these instructions](https://support.google.com/chrome/thread/57026170/how-to-add-gmail-as-default-mailto-handler?hl=en) to add Gmail as your default mailto handler and trying again. +This may be caused by the lack of a mail program being set up in your browser. +#### Solution +If you use Gmail, for example, [these instructions](https://support.google.com/chrome/thread/57026170/how-to-add-gmail-as-default-mailto-handler) explain how to add Gmail as the default `mailto` handler in Chrome. Try following them and trying again.