Documenting the language used for the PETALS team health framework for a consistent and supportive environment.
Each of the five measurable dimensions is known as a factor.
PETALS is the product name, always ALL-CAPS as it's an acronym of the original factors:
1 is zero output, 5 is delivering all the things.
1 is sad, 5 is ecstasy.
1 is in isolation, 5 is dream team.
1 is learned nothing, 5 is a field trip.
1 is super-stressed, 5 is zen.
Calculated as an average from the 5 preceding factor ratings for an overall view.
This is a snapshot in time collecting together all the relevant information for a health check.
This can include the scores, analysis, notes, timestamps etc - the Snapshot is a timestamped collection.
You would capture a snapshot when creating a survey. A call-to-action could say "Create a snapshot" when starting a new data collection for a team.
- Quanitifiable
- Sentiment