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cicserver::install & cicserver::icsurvey

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Table of Contents

  1. Overview
  2. Module Description - What the modules do and why it is useful
  3. Setup - The basics of getting started with cicserver::install and cicserver::icsurvey
  4. Usage - Configuration options and additional functionality
  5. Reference - An under-the-hood peek at what the module is doing and how
  6. Limitations - OS compatibility, etc.
  7. Development - Guide for contributing to the module

Overview

Installs CIC, Interaction Firmware and Media Server silently. Also contains functionality to create ICSurvey files to run the Setup Assistant manually.

Module Description

Uses ruby to create an xml file with the options pre-populated from a template (.erb) file. Allows quick unattended configuration of CIC.

Setup

What install affects

  • Installs CIC, Interaction Firmware and Media Server.
  • Warning: not recommended for production environments.

What icsurvey affects

  • Creates an .icsurvey file.
  • Warning: not recommended for production environments.

Setup Requirements OPTIONAL

If your module requires anything extra before setting up (pluginsync enabled, etc.), mention it here.

Beginning with install

The very basic steps needed for a user to get the module up and running.

If your most recent release breaks compatibility or requires particular steps for upgrading, you may wish to include an additional section here: Upgrading (For an example, see http://forge.puppetlabs.com/puppetlabs/firewall).

Beginning with icsurvey

The very basic steps needed for a user to get the module up and running.

If your most recent release breaks compatibility or requires particular steps for upgrading, you may wish to include an additional section here: Upgrading (For an example, see http://forge.puppetlabs.com/puppetlabs/firewall).

Usage

class { 'cicserver::install':
    ensure                  => installed,
    survey                  => 'C:/I3/IC/Manifest/newsurvey.icsurvey',	# Where the survey should be generated (and later on, used by the IC Setup Assistant)
    installnodomain         => true,
    organizationname        => 'demoorg',
    locationname            => 'demolocation',
    sitename                => 'demosite',
    dbreporttype            => 'db',
    dbservertype            => 'mssql',
    dbtablename             => 'I3_IC',
    dialplanlocalareacode   => '317',
    emailfbmc               => true,
    recordingspath          => 'C:/I3/IC/Recordings',
    sipnic                  => 'Ethernet',
    outboundaddress         => '3178723000',
    defaulticpassword       => '1234',
    licensefile             => 'C:/vagrant-data/cic-license.i3lic',
    loggedonuserpassword    => 'vagrant',
}
class {'cicserver::icsurvey':
	path 					=> 'C:/I3/IC/manifest/newsurvey.icsurvey',
	installnodomain			=> true,				# set to true if no domain
	organizationname		=> 'organizationname',
	locationname			=> 'locationname',
	sitename				=> 'sitename',
	dbreporttype			=> 'db', 				# other types will be supported later on (i.e. access)
	dbservertype			=> 'mssql'
	dbtablename				=> 'I3_IC',
	dialplanlocalareacode	=> '317',				# only option supported so far
	emailfbmc				=> true,
	recordingspath			=> 'C:/I3/IC/Recordings',
	sipnic					=> 'Ethernet',		    # use the same name as shown in windows
	outboundaddress			=> '3178723000',
	defaulticpassword		=> '1234',				# only valid for users created by ic setup assistant
	licensefile				=> 'C:/I3/IC/iclicense.i3lic',
	loggedonuserpassword 	=> 'vagrant',
    template                => 'cicserver/DefaultSurvey.ICSurvey.erb',
}
class {'cicserver::user':
  ensure           => installed,
  username         => 'testuser1', # The new CIC username
  password         => '1234',
  extension        => 8001,
  pathtoscripts    => 'C:/Users/Vagrant/Desktop/Scripts/posh-ic', # Path to the powershell scripts. You can download them here: https://github.com/PierrickI3/posh-ic
  cicadminusername => 'vagrant',   # CIC user with administrative priviledges
  cicadminpassword => '1234',
  cicserver        => 'testregfr', # your CIC server name
}
class {'cicserver::workgroup':
  ensure           => installed,
  workgroupname    => 'testworkgroup1', # The name for the new CIC workgroup
  extension        => 8001,
  members          => ['testuser1', 'testuser2']
  pathtoscripts    => 'C:/Users/Vagrant/Desktop/Scripts/posh-ic', # Path to the powershell scripts. You can download them here: https://github.com/PierrickI3/posh-ic
  cicadminusername => 'vagrant',   # CIC user with administrative priviledges
  cicadminpassword => '1234',
  cicserver        => 'testregfr', # your CIC server name
}
class {'cicserver::users':
  ensure           => installed,
  cicuserdata      => '{"randomidentifier":{"username":"testuser1","password":"1234","extension":"8001"}, "anotherrandomidentifier":{"username":"testuser2","password":"5678","extension":"8003"}}', # JSON data
  pathtoscripts    => 'C:/Users/Vagrant/Desktop/Scripts/posh-ic', # Path to the powershell scripts. You can download them here: https://github.com/PierrickI3/posh-ic
  cicadminusername => 'vagrant',   # CIC user with administrative priviledges
  cicadminpassword => '1234',
  cicserver        => 'testregfr', # your CIC server name
}
class {'cicserver::workgroups':
  ensure           => installed,
  cicworkgroupdata => '{"randomidentifier":{"workgroupname":"testworkgroup1","extension":"6001"}, "anotherrandomidentifier":{"workgroupname":"testworkgroup2","extension":"6002"}}', # JSON data
  pathtoscripts    => 'C:/Users/Vagrant/Desktop/Scripts/posh-ic', # Path to the powershell scripts. You can download them here: https://github.com/PierrickI3/posh-ic
  cicadminusername => 'vagrant',   # CIC user with administrative priviledges
  cicadminpassword => '1234',
  cicserver        => 'testregfr', # your CIC server name
}

Reference

Here, list the classes, types, providers, facts, etc contained in your module. This section should include all of the under-the-hood workings of your module so people know what the module is touching on their system but don't need to mess with things. (We are working on automating this section!)

Limitations

Only compatible with Windows Tested with Windows 2012 R2

Development

No specific rules. Share/Use/Participate as you wish!

Release Notes

See http://www.inin.com for more information about Interactive Intelligence products.

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Puppet module to silently install Interactive Intelligence's CIC

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