Set the max_execution_time in your php.ini file higher than 30 seconds or add ini_set('max_execution_time', 300); to your index.php or update.php (where it happens).
If you are trying to update RUNALYZE, try to run the respective update file (you will find the sql-file in inc/install) manually.
Depending on your server settings RUNALYZE may have problems with large files. Especially logbook files can be large or if the Forerunner is set to "Record a data point every second" these problems may occur. The frequency of recording can be changed in the settings of the Forerunner.
The following error may appear while trying to view an activity:
PHP Parse error: syntax error, unexpected '[' in /runalyze/inc/core/View/Activity/Plot/Series/Pace.php on line 210
Answer:
Your PHP version is too old. RUNALYZE 2.1+ requires at least PHP 5.4. Please update your server or ask your provider.
Note
We recommend PHP 5.6 pr PHP 7.0!
Error message in the error log of the webserver:
PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function.
Answer:
Set the right date.timezone in your php.ini file. E.g. for Germany:
date.timezone = "Europe/Berlin"
This is a very inprecise error message. Sometimes there is only a problem with your .htaccess, but in most cases there is another problem.
Please have a look at your server log, where you will find the exact error message. If you have this problem you should attach the log to your post.
The following error may appear while trying to update your database:
#1452 - Cannot add or update a child row: a foreign key constraint fails (`runalyze`.`#sql-4a8_39`, CONSTRAINT ...
Answer: From RUNALYZE v2.2 on we are using foreign keys to keep the database consistent. It seems that your table contains at least one row that should be deleted, for example because the respective activity does not exist anymore. Please read the exact error message (which constraint fails?), find the faulty row and delete it.
Example:
The constraint (activityid) REFERENCES runalyze_training (id) fails while trying to alter table runalyze_trackdata.
You can find the faulty row with:
SELECT runalyze_trackdata.*, runalyze_training.id FROM runalyze_trackdata LEFT JOIN runalyze_training ON runalyze_trackdata.activityid = runalyze_training.id WHERE ISNULL(id)
Remember the shown activityid, delete this row from runalyze_trackdata by hand and try the respective line from the database update again.
Some queries are not ONLY_FULL_GROUP_BY compatible. If you are using MySQL 5.7 the sql mode ONLY_FULL_GROUP_BY is enabled by default. You have to disable this mode.
Note
There's an open issue to make all queries ONLY_FULL_GROUP_BY compatible.
Check that the following directories exist and are writable:
/data/backup-tool/ /data/cache/ /data/import/ /data/log/ /data/poster/ /data/sessions/
On Linux (Ubuntu/Debian):
Maybe you are missing the gettext PHP package. Please install the package php-gettext. Don't forget to restart your webserver!
In case you need to activate your account manually you have to set the activation_hash column of the user of the _account table to "null" in the database.
You need to fulfill the :ref:`additional requirements <queueing-system>`. Even then the poster tool may not show up in the tool list. Some PHP defaults does not allow to check the directories for the converter and python. Adjust your php settings or copy the template and remove the if-condition of ` https://github.com/Runalyze/Runalyze/blob/master/app/Resources/views/tools/tools_list.html.twig#L76`_
Perl must be installed on your system and you have to set the corresponding path in the RUNALYZE configuration file.