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List and Edit User Details

As a tenant administrator, you can view detailed information about the users in the administration console for SAP Cloud Identity Services. Optionally you can edit this information.

Context

User ID (P user) and Global User ID (universally unique identifier (UUID) format) are automatically generated by Identity Authentication at user creation. The User ID field is unique and not editable. The Global User ID, on the other hand, is unique, and editable. Thus you can use the generated one, or change it with your own one. You can also reuse previous versions of the Global User ID for one and the same user.

By default the User Type field is Employee. The available user types are: Customer, Employee, Partner, Public, External, and Onboardee.

Last Name and Email fields are mandatory.

Vaues for Email, First Name and Last Name that are part of the respective exclude list cant' be used. For more information, see Restrict User Attributes Values via Exclude Lists.

Display Name can be configured to be mandatory or not. For more information see Configure User Identifier Attributes.

Email and Login Name can be used as unique identifiers. Be sure to enter unique values if you edit these two fields.

Only administrators with Manage Tenant Configuration role can edit the Email attribute.

Display Name can be configured to be unique or not. For more information see Configure User Identifier Attributes.

If the check box below the Email is selected, the email of the user is verified. The tenant administrator can select it manually, to mark the email as verified. For more information about how to require email verification of the user, see, Enable Email Verification.

If the check box below the Telephone Verified is selected, the phone of the user is verified. The tenant administrator can select it manually, to mark the phone as verified.

User ID, and Manager Display Name fields cannot be edited. They are filled automatically by the system.

The Valid From and Valid To fields are empty if no validity dates are set for the user.

Remember:

When the Display Name is set as unique:

  • If the user is created via the User Registration service of the User Management Rest API, and after successful activation of the user, the display name is generated in the following way: Display Name is first_name last_name.

  • If there is already another user with the same display name, the Display Name is first_name last_name user_profile_id.

The display name can be changed also by the user via the user profile page.

Attributes from Custom Schema

The attributes assigned from custom schema are visible at the bottom of the User Details tab under a section with the name of the custom schema.

You can also update an attribute by calling the PATCH method of Resource Management API of SAP Cloud Identity Services.

Procedure

  1. Find the user whose details you want to view or edit.

    For more information about how to find a user in Identity Authentication, see Search Users.

  2. Click the user to view his or her details.

    This operation opens the User Details view.

  3. Optional: Choose the User Details tab.

    1. Press the Edit button at the top of the page.

    2. Edit the information in the relevant fields and save your changes.

      If the operation is successful, the system displays the message User <user ID> updated.

    Note:

    To exit edit mode, press the Cancel button.

  4. Optional: Choose the Applications tab, to view details specific for the applications that the user has logged on, and the applications that the user was imported to via a CSV file import.

    Note:

    The tab does not appear if the user hasn't logged on, or wasn't imported to an application via a CSV file import. The tab Applications is replaced by Administration Console if the user is admin and the only application that they have logged on is the administration console.

  5. Optional: Choose the Legal tab to view audit information about the user, such as the policies accepted, the last log on, and password related information.

    Remember:

    The Last Log On and Password Login Time fields are updated once per 24 hours.

    Note:

    The tenant administrators can view a history of the signed Terms of Use and Privacy Policy documents of the users in the administration console. The information is in the format <document name><document version><time stamp>.

    The information about when the user has accepted a particular document is available for documents accepted after May 16, 2018.

  6. Optional: Choose the Authentication tab to manage the two-factor authentication for the user. You have the following options:

    Option

    Additional Information

    User Status

    Unblock a User

    Authentication > Password Details

    Note:

    Only administrators with Manage Tenant Configuration role can set initial password of other administrators.

    Authentication > Multi-Factor Authentication

    If the user has enabled two-factor authentication, you can do the following:

  7. Optional: Choose the User Groups tab to manage the group assignments of the user.

    You can see the user groups assigned to the user. You have two options: