cx-c4c-ticket-event-handler

CX C4C Ticket Event handler example

Pre-requisites

• Install Docker (or any other Container tool).
• Create an account at https://hub.docker.com/ (or any other Container Image Library).
• Create a SendGrid account for sending emails.
• Get a Free Account on SAP BTP Trial.
• Enable SAP BTP, Kyma Runtime.
• Download and install the Kubernetes Command Line Tool.
• Test the kubectl installation.
• Download the Kyma runtime kubeconfig.

Build and deployment steps

1. Build the docker image of the c4c-mock microservice.

   • cd cx-c4c-ticket-event-handler/c4c-mock

   • docker build . -t <docker-username>/c4c-mock -f Dockerfile

   Note: Replace <docker-username> with your username

2. Push the docker image of the c4c-mock microservice to your Container Image Library.

   • docker push <docker-username>/c4c-mock

   Note: Replace <docker-username> with your username

3. Update the docker image in the ./c4c-mock/deployment/k8s.yaml file.

   Note: Replace <docker-username> with your username

4. Create/update Kubernetes resources of the c4c-mock microservice.

   • kubectl apply -f ./c4c-mock/deployment/k8s.yaml
   • kubectl apply -f ./c4c-mock/deployment/kyma.yaml

5. Update the values of the SENDGRID_API_KEY & SENDGRID_SENDER_EMAIL environment variables in the ./ticket-event-handler/k8s/function.yaml file, which can be got from your SendGrid account.

6. Create/update Kubernetes resources of the ticket-event-handler serverless function.

   • kubectl apply -f ./ticket-event-handler/k8s/function.yaml