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Last Updated: 7th September 2022

User Agreement

Incorporating Acceptable Use Policy (Appendix A) and Privacy Policy (Appendix B)

Please read the following terms and conditions before you use our service or buy any 'Digital Content' from us. We hope they contain everything you'd expect, and nothing unreasonable.

This user agreement includes:

  • Terms of Service - a contract for all users.
  • User Policies that all users and customers comply with in order to use our service, including an acceptable use policy.
  • Privacy Policy , including the data we collect, how we use it, cookies we use and how you can contact us to resolve a problem.

What is a Brick?

A Brick is our unit of digital learning content that is published at URL(s) and via our applications and services. The Brick is partially public and details such as your username and/or your full name may be displayed for the general public to view if your brick is published.

The default status of a new Brick is 'private'. This means you are able to share a link to your Bricks with other users (e.g. learners), at your own discretion, but it will not appear in our public catalogue. In order to keep our platform safe from inappropriate activity, we do monitor private content and activity for policy breaches.

Terms of Service

This contract sets out:

  • your legal rights and responsibilities;
  • our legal rights and responsibilities; and
  • certain key information required by law.

In this contract:

  • 'We', 'us' or 'our' means Scholar 6 Limited;
  • 'You' or 'your' means the person using our service or buying Digital Content from us;
  • 'Digital Content' means 'Brick(s)' - i.e. units of content for the purposes of learning and education, available through the Site and associated services or apps;
  • 'Content' means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site other than Digital Content;
  • 'the Site' means scholar6.org and/or brillder.com including all sub-domains of those URLs and associated apps and services;
  • 'Anonymous User', 'All Users' or 'User' include any person who accesses the Site;
  • 'General User' means any person who registers an account and is logged in when using the Site;
  • 'Content Creator' means any user who is logged in and uploads content to the Site;
  • 'Premium User' means any user who pays us money for Premium Access;
  • 'Premium Access' means features of the Site and Digital Content that are only accessible for users who enter into a paid contract with us;
  • 'Public Catalogue' means the repository accessible to all users within which bricks are published and made available.
  • 'Private Catalogue' is a file or repository accessible only to the creator of a brick, usually for his or her personal use as a teacher.
  • 'Original Content' is content created by a brick author and/or editor/publisher: e.g. title, brief, questions, synthesis. Some Brick content is not created by an author - e.g. links to stimulus materials (websites, films etc.) outside the platform.
  • 'Unwanted Submissions' are Bricks containing information personally or commercially valuable to the author or a third party known to the author (such as details of a patent) which we advise you not to include in a Brick whether for the Public or Private Catalogue.

  1. Introduction

    1. We are Scholar 6 Limited, a company registered in England and Wales under company number: 12023679. Our registered office in T&Cs 10 St Andrew's Close, Wraysbury, TW195DG. We are not currently registered for VAT. We provide digital content to aid learners in their education in various subject matters and courses.
    2. This contract is only available in English. No other languages will apply to this contract.
    3. When using the Site you also agree to be legally bound by our user policies (including the Acceptable Use Policy).
    4. Any key information we give you by law forms part of this contract (as is set out in full here).
    5. We reserve the right to modify, terminate or otherwise amend this agreement at any time.

  2. All Users (including anonymous users)

  3. If you access any Digital Content on the Site (regardless of whether you register an account), you enter a contract and agree to be legally bound by all and any part of this agreement.

  4. The Site can be accessed anonymously but we record some information about your visit as outlined in our Privacy Policy. Whilst we may not be able to immediately determine your identity we do track certain information which can be used to:

  • block your access to the Site; or
  • identify you in a court proceeding.

  1. If we have to change any key information relevant to anonymous users we will update our terms at https://brillder.com/terms.

  2. You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

Permission to use the Digital Content (the License)

  1. When you access our Digital Content, you will not own it. Instead we give you permission to use it (also known as a 'licence') according to this contract.

  2. The Digital Content:

  • is personal to you - you can use it wherever you want in the world but only if you comply with local laws;
  • is non-exclusive to you - without a separate or further agreement, we supply the same Digital Content to other users;
  • may not be (without written permission from us) copied by you in any way that allows the Digital Content to be used outside of the Site;
  • may not be (without written permission from us): combined or merged with, or used in, any other computer program;
  • may not be (without written permission from us): distributed or sold by you to any third party;
  • contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trademark (®) or unregistered trademark (™) markings.
  1. Except where you have permission to use the Digital Content under this License, you will not obtain any rights of ownership or other rights (of whatever nature) in the Digital Content or in any copies of it.

Access to Digital Content and the Site

  1. The Site is currently intended for use by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

  2. The client web application that forms part of the site is open source and located at https://github.com/scholar-6/brillder. You may use this code within the terms of the license agreement located at https://github.com/Scholar-6/brillder/blob/master/LICENSE

  3. The server side code and configuration may not be (without written permission):

  • copied by you;
  • changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);
  • combined or merged with, or used in, any other computer program;
  • distributed or sold by you to any third party.

  1. We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at support@scholar6.org.

  2. We may prevent or suspend your access to the Site and the Digital Content if you do not comply with any relevant part of these Terms, any terms or policies to which they refer or any applicable law.

  3. We may suspend or terminate operation of the Site at any time as we see fit.

  4. We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

  5. While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

  6. If something happens which:

  • is outside of our control; and/or
  • affects you being able to access the Digital Content,

we will publish updates on when you can expect to be able to access the Digital Content on our social media channels.

Accuracy of information

  1. While we try to make sure that the Site is accurate, up-to-date, and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

  2. Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

  3. General Users

General Terms

  1. If you sign up to create an account with us or access any Digital Content on the Site, you agree to be legally bound by this part of the contract which applies to you (in addition to the previous parts of this contract).
  2. If you are using your account to connect with other accounts (i.e. for creating, assigning or playing Digital Content), you confirm that any information you submit to us is true, accurate and complete and will be kept up to date.
  3. If your account details do not reflect a natural person we cannot provide support or premium features.
  4. If we have to change any key information in this contract, we will require your consent the next time you log in to the Site.
  5. You agree that you are solely responsible for keeping your password and other private account details confidential.

Disputes

  1. We will try to resolve any disputes with you quickly and efficiently.

  2. If you are unhappy with:

  • the Digital Content;
  • our service to you; or
  • any other matter,

please contact us as soon as possible by emailing support@scholar6.org.

  1. If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
  • let you know that we cannot settle the dispute with you; and
  • give you certain information required by law about our alternative dispute resolution provider.

  1. If you want to take court proceedings, the relevant courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.

  2. The laws of England and Wales will apply to this contract.

Ownership, Use and Intellectual Property Rights

  1. The Site and all 'intellectual property rights' in it, including but not limited to Original Content within the Public Catalogue are owned by us, our licensors or both (as applicable). 'Intellectual property rights' means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.

  2. Content created by an author and/or teacher which is not published to the Public Catalogue remains within a Private Catalogue accessed and distributed by the author for learning and teaching purposes within a reasonably defined and circumscribed class, group or learning cohort for which the author has educational responsibility and for whose benefit the author may share (i.e. quote, embed, access or link to) content consistent with the terms of the Copyright, Designs and Patents Act 1988 (as amended). We do not claim ownership of such privately created Original Content, but must nevertheless ensure that it conforms with our Acceptable Use Policy. Accordingly, no Brick or Brick content shall be deemed inaccessible to us and we reserve the right:

  • to delete Bricks in their entirety which breach our Acceptable Use Policy;
  • to delete the accounts of authors who breach our Acceptable Use Policy; and thereby,
  • to delete Brick content held within a Private Catalogue which is not deemed in breach of our Acceptable Use Policy when its author or account holder is deemed by us to have breached our Acceptable Use Policy.
  • to inform, where and if deemed appropriate, a jurisdiction or authority which is responsible for the safety and wellbeing of the public or children.

  1. Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site and the Digital Content. You agree not to adjust, to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

  2. Trade marks: BrillderTM and Scholar 6TM are our trademarks. Other trademarks and trade names may also be used on the Site. The use of any trademarks on the Site is strictly prohibited unless you have our prior written permission.

Content & Intellectual Property Framework

  1. Authors of Bricks published to our Public Catalogue may quote from, embed, access and link to intellectual property which is not owned by us providing that such intellectual property is quoted, embedded, accessed or linked to on terms acceptable to its owners, where ownership applies. In cases where images are embedded, this means images must either be freely available for commercial re-use under Creative Commons licences, or created by the author (e.g. as a graph or tabular illustration) and automatically ceded to our ownership as a precondition of the publication process.

  2. Authors of Bricks retained within a Private Catalogue may quote from, embed, access and link to intellectual property which is not owned by us providing that they do so within the the terms of the Copyright, Designs and Patents Act 1988 (as amended) which allows instances where intellectual property may be shared for non-commercial educational purposes. In the context of a brick created for private, non-commercial, educational circulation we require the Content Author to interpret the Copyright, Designs and Patents Act 1988.

  3. A Content Author may not circulate a brick from his or her Private Catalogue for commercial purposes or beyond a reasonably defined and circumscribed class, group or learning cohort.

  4. The author of a Brick which originates within a Private Catalogue may seek to have it published to the Public Catalogue provided that the higher standards and threshold for intellectual property rights are respected and provided that ownership of original content is ceded to us.

Hyperlinks, Embeds and third party sites

  1. The Site may contain hyperlinks, embedded content or references to third party websites other than the Site. Any such hyperlinks, embedded content or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them; this includes any advertising which may from time to time appear in embedded content within the Site. The display of any hyperlink, embedded content and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

Assignment

  1. You may not assign the agreement or any rights under the agreement to any third party.

  2. If you use the service for creating and uploading content then see the additional part of this agreement titled 'Content Creators'.

Third Party Rights

  1. No one other than a party to this contract has any right to enforce any term of this contract.

  2. Content Creators

  3. If you upload content or create any Digital Content on the Site, including using the Site to adapt existing content; you agree to be legally bound by this part of the agreement which applies to you (in addition to the previous parts of this contract).

  4. As a condition of your use of the Site in order to create or adapt Digital Content, you agree to comply with our user policies (including the Acceptable Use Policy ).

  5. Private Bricks are for non-commercial, educational use with a single individual, classroom, learning group (e.g. tutorial group or seminar), or learning cohort (e.g. a year group within a school).

  6. Public Bricks are bricks submitted by the creator and/or selected by us for inclusion in the public catalogue. They will form part of our commercial offering.

  7. Creators of Public Bricks will be issued a separate contract (as an addendum to this contract) during the submission to the public catalogue.

  8. We reserve the right to grant payment and/or privileges (e.g. discounts) to content creators whose Brick(s) are successfully published into the Public Catalogue to be accessed by other Teachers and Learners.

  9. By creating a Brick, whether for a Private Catalogue or Submission to the Public Catalogue, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Brick (in whole or in part) on the Site, and on any other websites operated by us, indefinitely. However:

  • we undertake not to publicly circulate a Private Catalogue Brick (i.e. adopt it into the Public Catalogue) without the author's permission; and
  • we undertake not to edit or modify a brick created for personal use without seeking and obtaining the consent of the creator.
  • An author whose Brick is published to the Public Catalogue is entitled to a share of downstream revenue by any commercial users of that brick, as is any editor/publisher who assists in shaping, finalising or revising a Public Catalogue brick. The terms by which downstream revenue is apportioned to authors will be published transparently and may be revised from time to time by us. While all content made available on the Public Catalogue becomes the property of Scholar 6 Ltd. , the downstream revenue mechanism is designed to ensure that authors are incentivised to create high-quality, enduring bricks. Likewise, authors automatically concede that in order to update, improve and revise Bricks we may from time to time and without notice make changes to a Brick.
  • A Brick may not be withdrawn from the Public Catalogue by an author, though an author may request that their name be cancelled as author, in which case an alternative name (e.g. of the most recent editor) may be inserted. An author who withholds or cancels/withdraws his or her name will forfeit any entitlement to downstream revenue which arises after the name is withheld or withdrawn.
  • We reserve the right to remove any Brick from the Public Catalogue, or replace it with an alternative Brick.
  • While we try to make sure that the Site is secure, we cannot guarantee the confidentiality of any information that you supply to us. For that reason, we advise you not to include any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable within a Brick, even one intended for personal use and the Private Catalogue. We define any such submissions as Unwanted Submissions. You agree not to hold us accountable for the misuse or appropriation by another party such Unwanted Submissions.
  • We will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.
  • We may remove or edit any Brick submitted to any of our Interactive Services whether they are moderated (submitted to the Public Catalogue) or not.
  • Any Brick you make must comply with our Submission Standards set out below.

Submission Standards

  1. Any Submission you make to our Interactive Services and any other communication to users of our Site by you must conform to standards of accuracy, decency and lawfulness, which shall be applied at our discretion, acting reasonably.

  2. In particular, any Submission or communication by you must be:

  • your own original work and lawfully submitted;
  • factually accurate or your own genuinely held belief;
  • provided with the necessary consent of any third party;
  • not defamatory or likely to give rise to an allegation of defamation;
  • not offensive, obscene, sexually explicit, discriminatory or deceptive; and
  • unlikely to cause offence, embarrassment or annoyance to others.

Linking and Framing

  1. You may create a link to our Site from another website without our prior written consent provided any such link:
  • does not create a frame or any other browser or border environment around the content of our Site;
  • does not imply that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
  • does not display any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or
  • is not placed on a website that itself breaches this Policy.
  1. We reserve the right to require you to remove any link at any time, and you shall immediately comply with any such request.

Our Trademarks and Logos

  1. Our trade marks, logos or trade names should not be used publicly (i.e. in print, whether paper or digital (including websites), or in any broadcast media or public presentation to endorse your own activities, or those of any third party without prior written consent..

5. Premium Users

  1. Premium Users will be issued a separate contract (as an addendum to this contract) during the checkout process for Premium Access.

APPENDICES: USER POLICIES

A Acceptable Use Policy

  1. This acceptable use policy ('Policy') governs how you may access and use this website and all associated web pages ('Site').
  2. You should read this Policy carefully before using the Site.
  3. By accessing or using the Site or otherwise indicating your consent, you agree to be bound by this Policy, which supplements our 'Terms of Service'. If you do not agree with or accept any part of this Policy, you should stop using the Site immediately.
  4. If you have any questions about this Policy, please contact us at support@scholar6.org
  5. Acceptable uses
  6. We permit you to use the Site only for personal purposes and primarily for accessing the learning bricks for the purpose of education and learning on particular subject areas and/or creating these learning bricks (whichever is applicable to you). Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.
  7. Unacceptable use

As a condition of your use of the Site, you agree not to use the Site:

  1. for any purpose that is unlawful under any applicable law or prohibited by this Policy or our terms of supply of digital content and website terms of use;

  2. to commit any act of fraud;

  3. to distribute viruses or malware or other similar harmful software code;

  4. for purposes of promoting unsolicited advertising or sending spam;

  5. to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information ('phishing');

  6. in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

  7. in any manner that harms minors;

  8. to promote any unlawful activity;

  9. to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

  10. to gain unauthorised access to or use of computers, data, systems, accounts or networks; or

  11. to attempt to circumvent password or user authentication methods.

  12. Bios and interactive services

Our Site has certain services which other users can see. These are:

  1. You may create and update your personal bio on your profile;

  2. We may make other communication services, such as message boards or commenting available on the Site. However we will not do so without implementing scrupulously secure safeguarding protocols.

  3. Interactive Services

We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (Submission) submitted to our Interactive Services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

  1. Copyright Infringement Guidelines

Within the UK, users operate under the terms of our User Agreement which is intended to be consistent with the Copyright, Designs and Patents Act 1988 (as amended) and with the international Creative Commons licensing framework. Users accessing our platform and its content from overseas may need to comply with local, regional or national copyright laws and guidelines. If any party is concerned that content on our platform is in breach of copyright we will investigate and take swift and conclusive action wherever we find that we may be in breach of best practice.

  1. Breach of policy

We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions or any other communication to users of our Site by you to law enforcement authorities or take any action we consider necessary to remedy the breach.

B Privacy Policy

1 Our principles

Your privacy is important to us. In addition to this Privacy Policy we subscribe to the principles of the Center for Humane Technology: https://www.humanetech.com/technologists#principles, and we continuously monitor the intersection of technology and your data that may lead to unintended disadvantage or harm to our users. We have tried to keep this policy as simple and self-explanatory as possible.

2 Who controls your information?

Scholar 6 Limited, a company registered in England and Wales under company number: 12023679. Our registered office in T&Cs 10 St Andrew's Close, Wraysbury, TW195DG. Scholar 6 Ltd is the sole information controller for all information collected in relation to the Brillder Platform/Site.

3 What information does Scholar 6 Ltd collect?

3.1 All Users

For all people who access the Site with or without an authenticated user session, we may collect any of the following information from your session that could be used to indirectly identify a natural person (see 'How does Scholar 6 Ltd. process and use your information?' ):

  • User IP address (particularly relevant if you use a static IP)
  • Date and time of the request
  • Title of the page being viewed (Page Title)
  • URL of the page being viewed (Page URL)
  • URL of the page that was viewed prior to the current page (Referrer URL)
  • Screen resolution being used
  • Time in local user's timezone
  • Links to an outside domain that were clicked
  • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user)
  • Location of the user: country, region, city, approximate latitude and longitude (Using the IP address to infer location)
  • Main Language of the browser being used (Accept-Language header)
  • User Agent of the browser being used (User-Agent header)
  • All user interaction events made with the Site (e.g. clicks or touch events)

3.2 General Users

We may collect all of the following personally identifiable information for all users who register an account and access the Site using an authenticated session:

  • First Name
  • Last Name
  • Email Address
  • Password Hash
  • Google Oauth Token
  • The date the user's account was created
  • The last time the user's account was updated
  • A short biography of the user's choosing
  • A profile image
  • Classes which the user creates or takes part in
  • Individual invitations to assign Digital Content between tutors and tutees
  • Digital Content which the user assigns or is assigned to the user
  • The score each time a user answers questions in the Digital Content

3.3 Content Creators

We do not collect any additional private information from users who create Digital Content on our site. Please DO NOT upload sensitive or private information when creating 'Digital Content' as all Digital Content is intended to be shared with other users of the Site.

4 How does Scholar 6 Ltd collect your information?

We collect information in several ways.

  • We use HTTPS protocol for all communication between your device and servers to protect your information in transit between your device and our servers;
  • When you access the Site using a browser we collect pseudo-anonymous information (see 'How does Scholar 6 Ltd. process and use your information?' ) in the background via Javascript code which is then reported back to our analytics servers.
  • When you enter information into the site;
  • When you (or your browser) makes requests to our servers (using an application programming interface) we log the content of the request and our response;
  • When you (or your browser) makes authenticated requests to our servers we also store the information.

5 What is the Legal basis for Scholar 6 collecting your information?

By accessing the Site signing up to Brillder, agreeing to this policy and using the service, you are providing informed consent. It is also in the legitimate business interest of Scholar 6 Limited to provide a better service to our users. Both of these reasons form the legal basis for storing and using your information.

6 How does Scholar 6 Ltd. store your information? Information is stored on commercial servers which are accessible only to our developers.

7 How does Scholar 6 Ltd. process and use your information?

7.1 All Users

We use the analytics data from our anonymous users to improve our business and marketing strategy i.e. targeting specific geographic locations or subject areas.

7.2 Your IP address could be used to identify you. We use your IP address to infer your approximate location in the world. We may also block specific IP addresses for bad behaviour. We do not process the analytics data of our anonymous users to try and infer the identity of natural persons however in the case of a legal proceeding or data breach this analytics data could be used to determine your identity (e.g. comparing our analytics data with your internet service provider's records).

8 Learning Records

8.1 Teachers, tutors and school administrators who have permissions to set bricks to their learners also have the capability to analyse results and data arising from brick assignments which they have set. (They do not have access to other brick assignments which a learner may have undertaken.)

8.2 Learners have access to their own individual data sets within the context of the personalised library which they create as they play and collect bricks.

9 Content Creators

When you create and share a brick you make the following personal information public:

  • First Name
  • Last Name
  • Bio (A short autobiographical description written by the user)

10 Email addresses and marketing

We use the email addresses of our users to communicate specific notifications or broadcast messages. These can include notifications that a user has been assigned a brick You can opt out of these emails by replying to the email directly or sending an email to support@scholar6.org.

11 Machine learning and inference

We may use aggregate data from many different people with a machine learning algorithm to learn patterns of behaviour which can help us improve your experience of the system

12 Does Scholar 6 Ltd. share your information?

Your details will only be shared with other Brillder users on an individual and consensual basis. A learner must first accept a teacher's invitation for the teacher to see their play attempts and learning records for the subject(s) they teach. As above, we do not share lists of user details with any third parties (such as selling your email as part of a list to another company).

13 What are your rights?

You have the following rights:

  1. The right to be informed;
  2. The right of access;
  3. The right to rectification;
  4. The right to erasure;
  5. The right to restrict processing;
  6. The right to data portability;
  7. The right to object;
  8. Rights in relation to automated decision making and profiling.

14 How do you contact Scholar 6 Ltd. if you have a problem?

To revoke your consent for us to use your personal information at any time please email support@scholar6.org. We can delete your account and all private data, however details such as your name which you have elected to publish publicly on your bricks are no longer private and may stay associated with the bricks you created.

15 Cookie Policy

When accessing BrillderTM without logging in, there is a Zendesk widget (for reporting issues or sending us a message) that uses a cookie called __zlcmid, this can track your machine ID to any other website that uses Zendesk for up to 1 year. Please read the Zendesk documentation on their separate website for more information:

https://support.zendesk.com/hc/en-us/articles/360022367393-Zendesk-in-product-cookie-policy

By signing up with a user account and accepting the terms of use, you are agreeing to the use of various cookies that are associated with your user profile and personal details when logged in to BrillderTM. You can reject these cookies being used to track you at any time by signing out of your account in the top right corner.

16 Supervisory Authorities

If you find our conduct or response unsatisfactory in relation to an inquiry or complaint, you may submit a formal complaint to the ICO (the Information Commissioner's Office), which is

responsible for General Data Protection Regulation in the UK. It can be found here: https://ico.org.uk/

C BRILLS & COMPETITIONS

1 Brills in Normal Play. All users collect brills when they play bricks. These are reward points but have no financial value or equivalence to currency. Their cash value is set and redeemed according to the context and judgement of Brillder’s operators, and no redemption is possible
without the exchange of information and permissions by the player/claimant (see 8 below). In normal play they correspond with percentage scores achieved of 50% or above. (A score of 79% earns 79 brills; 49% zero brills.) Normal play is distinct from competition play.

2 Brills in Normal Play. 100% bonus in Normal Play. If a user scores 100%, they get 200 brills, reflecting a high score bonus.

3 Replaying and Brills. All users can earn extra brills if they play a brick again. Thus a score of 65% at a first attempt would receive 65 brills, which, if followed by a score of 73% in a second attempt, would earn 8 additional brills (not 73 additional brills). A second attempt which achieved a lower score would not have brills deducted.

4 Brills in Competition Play. Brillder sets competitions in four academic fields every week
(unless a technical or production problem prevents this) which can be found on the Prizes Page: General & Topical, Humanities (e.g. History & Literature), Maths and Science (normally, one of Biology, Chemistry and Physics). It ‘costs’ two credits per brick rather than one to enter a
competition, but all brill scores above 50% are doubled for all players, so a score of 81% earns 162 brills. However, the main benefit of competitions is the prize pots which can be adjusted from week to week but may be worth thousands of brills for each brick. Usually the top three placed players share the prize pot with 70% of the pot reserved for an outright winner. If there are more than three players who cannot be separated (e.g. twelve on the same top score), the pot is divided between those on level scores. If large numbers of players are competing, Brillder may also award a smaller proportion of brills based on finishing in the top quartile / 20% etc.

5 Brills for Institution (e.g. Sixth Form College) and Library Users (e.g. within free local Public Library digital resources) may earn brills but these cannot be exchanged for cash or any other prize.

6 Complaints and Decisions. Anyone can make a mistake and we are always receptive to an inquiry from a player who believes their scores are wrong. We are committed to conducting all aspects of both education and competition ethically. However, Brillder is also a new start-up and sometimes we have to take tough or unpopular decisions. We reserve the right to ‘move the Goalposts’ should competition circumstances become unmanageable. We do not accept that playing a brick is, in and of itself, onerous and unedifying, or the argument that a player would only play on the expectation of a cash reward. Brills are intended to incentivise learning and enhance the sense of reward from study.

7 Brills Valuation. ‘Premium’, paying subscribing players can currently trade in brills for cash prizes. We only award cash prizes to subscribers and cannot award prizes to players who earn brills for free (e.g. via an Institution or Library account), nor can we transfer ‘historical’ brills
from an institution or Library user’s account to a new premium account. On occasion - such as a promotional competition - we may give players an option to ‘purchase’ a premium subscription with brills earned when playing for free, but only in the case of introductory or trial accounts. If brills are earned by legitimate paying subscribers, we reserve the right to set or change the ‘exchange rate’ - for example, reducing value in cases where an individual has won a large number of brills from a competition in which there were few or no other competitors.

8 Promotional Context of Prize Claims. The ability to exchange brills for real cash prizes requires Brillder to be able to obtain information from winners, as well as the permission to post such information. This information may include full name, school, college or institution where the winner studies (if in full time study), the winner’s academic year group and age, and a selfie taken with the Brillder cash prize certificate on a screen behind the winner, as well as a sentence or two on what you think of Brillder, bricks and the competitions. All of these factors enable us to prove to prospective players that existing winners are real.

9 Bank Account and Age of Claimants. Claimants must be sixteen or older (if under sixteen, they can keep saving brills until they are sixteen). Anyone sixteen or over can open a bank account for free without parental permission. The name on the bank account must correspond with your given name.

10 The Brillderverse. Brillder’s style, content, catalogue, competitions, terminology, format and rules are the intellectual property of the company and we reserve the right to alter any element of our product and system.