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Troubleshooting

SkuldNorniern edited this page Apr 5, 2024 · 3 revisions

Troubleshooting

Encountering issues while using Fluere? This troubleshooting guide is here to help you diagnose and resolve common problems. Here are some potential issues and how to fix them:

1. Installation Issues

Issue: libpcap/npcap not found

Symptoms: Error messages indicating that the libpcap (Linux/macOS) or npcap (Windows) library is not found during installation.

Solution: Ensure that you have installed libpcap (for Linux and macOS) or npcap (for Windows) in winpcap compatible mode. Refer to the Installation Guide for detailed instructions.

2. Runtime Issues

Issue: Network Interface Not Found

Symptoms: Error messages indicating that the specified network interface cannot be found.

Solution: Use the -l or --list command to list all available network interfaces and ensure that you are using the correct interface name.

Issue: Permission Denied

Symptoms: Error messages indicating insufficient permissions to capture packets on the network interface.

Solution: Run the Fluere command with elevated privileges (using sudo on Linux/macOS or running the command prompt as an administrator on Windows).

3. Capture Issues

Issue: No Data Captured

Symptoms: The tool runs without errors, but no data is captured.

Solution: Ensure that the network interface is active and that the capture duration (-d or --duration) is set to a sufficient time to capture data. You might also want to check the network traffic to ensure there is data to capture.

4. General Troubleshooting Tips

  • Check the Command Syntax: Ensure that you are using the correct command syntax and options. Refer to the Usage Guide for detailed information on command-line options and examples.

  • Consult the Documentation: Refer to the project's README and wiki for detailed information and guidance.

  • Update to the Latest Version: Ensure that you are using the latest version of Fluere to benefit from the latest features and bug fixes.

  • Check for Known Issues: Review the GitHub Issues page to see if your problem is a known issue and if any solutions or workarounds have been posted.

5. Getting Help

If you've tried the above solutions and still can't resolve your issue, we're here to help! Please contact us with a detailed description of your problem, including any error messages you may have received.