Welcome to Tiledesk, the hub for developers in the chatbot building community, reshaping the landscape of business communication.
Tiledesk is your open-source alternative, tailored for developers, offering robust capabilities to design and automate conversations across a multitude of channels, including WhatsApp, websites, and Facebook.
Create conversations and automations effortlessly – a Voiceflow and Botpress alternative. With a developer-friendly drag-and-drop interface, you have the power to craft intricate conversation flows effortlessly. Enhance your solutions with our seamless ChatGPT integration and conversational AI, enabling you to create automated customer interactions that closely mimic human conversation.
Golden Kitty Awards 2023: Open Source Product of the Year
Tiledesk is an open source project, made with passion ❤️‍🔥 in Salento (Southern Italy) 🇮🇹
Our cutting-edge Design Studio allows you to design your ideal conversation flow and implement it in minutes, hassle-free.
This feature enables your bot to generate human-like responses to customer inquiries.
With our AI technology, you can tag and prioritize inbound customer requests, ensuring that important conversations are never missed.
Connect your Tiledesk bot to ChatGPT and your knowledge base. This allows your bot to find answers to customers’ questions in your knowledge base and respond using generative AI in a human-like conversation.
Create an AI chatbot that understands user intent using Natural Language Processing (NLP) and provides personalized services.
Implement our chat widget on both web and mobile platforms.
Our dashboard provides real-time metrics, including statistics on the overall volume of conversations and those managed by bots, offering valuable insights.
With our Departments feature, you can create different departments with specific skills for efficient transfer of user’s conversations.
Our Web Integrations feature allows you to integrate your AI chatbot on platforms like WordPress, Shopify, Prestashop, Wix, BigCommerce, and Joomla with just a few clicks.
Design your conversation flow once with our Multichannel Support feature and let Tiledesk optimize it for different channels like WhatsApp, Facebook, Telegram, and Email.
Reduce the workload of human resources by answering common questions with predefined responses using our Canned Responses feature.
Maintain your brand identity with our customizable chat widget. Choose from various themes or customize the color and position based on your needs with our Widget Theme Customization feature.
Discuss customer questions with teammates behind the scenes before replying by adding internal notes to conversations.
Tiledesk is a robust platform that empowers marketers to enhance their lead generation and qualification processes. It automates repetitive tasks using AI-powered chatbots, boosting efficiency and productivity. Simultaneously, it supports customer service teams by leveraging Generative AI and conversational automation, maximizing their efficiency. This dual approach not only streamlines operations but also improves the overall customer experience.
You can easily try out Tiledesk by installing it with our Docker compose deployment package. Alternatively, experience the platform online by creating a free account. It's hassle-free and completely free, just like our code! 🙂
- Complete guide for Docker Compose Tiledesk installation.
Looking for a more scalable architecture? Check out our guide to Install Tiledesk with Kubernetes and Helm 🚀
Additionally, consider self-hosting Tiledesk in just a few clicks using Scoutflo.
If you need help make a post on our Forum.
Visit our Feeback Board to discuss new ideas, suggestions and solve issues to make Tiledesk even better for you.
Check our Public Roadmap to see activities In Progress, Planned and Under Review.