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@Tiledesk

Tiledesk

Empower developers with Generative AI Chatbot Development, an open-source Voiceflow and Botpress alternative for seamless conversation automation
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Tiledesk: Empowering Developers in Automating Conversations

Welcome to Tiledesk, the hub for developers in the chatbot building community, reshaping the landscape of business communication.

Tiledesk is your open-source alternative, tailored for developers, offering robust capabilities to design and automate conversations across a multitude of channels, including WhatsApp, websites, and Facebook.

Create conversations and automations effortlessly – a Voiceflow and Botpress alternative. With a developer-friendly drag-and-drop interface, you have the power to craft intricate conversation flows effortlessly. Enhance your solutions with our seamless ChatGPT integration and conversational AI, enabling you to create automated customer interactions that closely mimic human conversation.

Design Studio by Tiledesk - Unlock AI magic for elevated customer engagement, fast | Product Hunt

Golden Kitty Awards 2023: Open Source Product of the Year

Tiledesk is an open source project, made with passion ❤️‍🔥 in Salento (Southern Italy) 🇮🇹

Visit Tiledesk Headquarter!

Key Features

Design Studio

Our cutting-edge Design Studio allows you to design your ideal conversation flow and implement it in minutes, hassle-free.

ChatGPT Integration

This feature enables your bot to generate human-like responses to customer inquiries.

Prioritize Inbound Requests with ChatGPT

With our AI technology, you can tag and prioritize inbound customer requests, ensuring that important conversations are never missed.

ChatGPT Powered Knowledge Base

Connect your Tiledesk bot to ChatGPT and your knowledge base. This allows your bot to find answers to customers’ questions in your knowledge base and respond using generative AI in a human-like conversation.

AI-Powered Chatbot

Create an AI chatbot that understands user intent using Natural Language Processing (NLP) and provides personalized services.

Live Chat

Implement our chat widget on both web and mobile platforms.

Analytics

Our dashboard provides real-time metrics, including statistics on the overall volume of conversations and those managed by bots, offering valuable insights.

Departments

With our Departments feature, you can create different departments with specific skills for efficient transfer of user’s conversations.

Web Integrations

Our Web Integrations feature allows you to integrate your AI chatbot on platforms like WordPress, Shopify, Prestashop, Wix, BigCommerce, and Joomla with just a few clicks.

Multichannel Support

Design your conversation flow once with our Multichannel Support feature and let Tiledesk optimize it for different channels like WhatsApp, Facebook, Telegram, and Email.

Canned Responses

Reduce the workload of human resources by answering common questions with predefined responses using our Canned Responses feature.

Widget Theme Customization

Maintain your brand identity with our customizable chat widget. Choose from various themes or customize the color and position based on your needs with our Widget Theme Customization feature.

Internal Notes for Conversations

Discuss customer questions with teammates behind the scenes before replying by adding internal notes to conversations.

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Tiledesk is a robust platform that empowers marketers to enhance their lead generation and qualification processes. It automates repetitive tasks using AI-powered chatbots, boosting efficiency and productivity. Simultaneously, it supports customer service teams by leveraging Generative AI and conversational automation, maximizing their efficiency. This dual approach not only streamlines operations but also improves the overall customer experience.

How to Install Tiledesk

You can easily try out Tiledesk by installing it with our Docker compose deployment package. Alternatively, experience the platform online by creating a free account. It's hassle-free and completely free, just like our code! 🙂

Looking for a more scalable architecture? Check out our guide to Install Tiledesk with Kubernetes and Helm 🚀

Additionally, consider self-hosting Tiledesk in just a few clicks using Scoutflo.

Community? Questions? Support ?

If you need help make a post on our Forum.

Feedback? New Ideas?

Visit our Feeback Board to discuss new ideas, suggestions and solve issues to make Tiledesk even better for you.

Public Roadmap

Check our Public Roadmap to see activities In Progress, Planned and Under Review.

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  1. design-studio design-studio Public

    Tiledesk's open-source visual, no-code designer where LLM/GPT AI meets a flexible 'graph' approach. Create conversations and automations effortlessly – a Voiceflow and Botpress alternative.

    TypeScript 200 58

  2. tiledesk tiledesk Public

    Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to V…

    Mustache 186 66

  3. tiledesk-server tiledesk-server Public

    Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM chatbots with easy handover to human age…

    JavaScript 311 107

  4. tiledesk-dashboard tiledesk-dashboard Public

    Tiledesk is the full-stack Open Source Live Chat with built-in Chatbots, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alterna…

    TypeScript 240 96

  5. tiledesk-chatbot tiledesk-chatbot Public

    The Tiledesk Automation Engine: Your open-source solution for multichannel conversations and customer engagement. An alternative to Voiceflow, Botpress, Landbot, Manychat, and Uchat.

    JavaScript 41 20

Repositories

Showing 10 of 40 repositories
  • tiledesk-dashboard Public

    Tiledesk is the full-stack Open Source Live Chat with built-in Chatbots, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alternative to Voiceflow, enabling easy creation of advanced LLM chatbots with seamless human agent handover.

    Tiledesk/tiledesk-dashboard’s past year of commit activity
    TypeScript 240 MIT 96 41 8 Updated Dec 24, 2024
  • tiledesk Public

    Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

    Tiledesk/tiledesk’s past year of commit activity
    Mustache 186 MIT 66 19 1 Updated Dec 23, 2024
  • tiledesk-llm Public
    Tiledesk/tiledesk-llm’s past year of commit activity
    Python 5 8 1 0 Updated Dec 23, 2024
  • tiledesk-server Public

    Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM chatbots with easy handover to human agents when necessary.

    Tiledesk/tiledesk-server’s past year of commit activity
    JavaScript 311 MIT 107 34 20 Updated Dec 23, 2024
  • chat21-ionic Public Forked from chat21/chat21-ionic

    The Tiledesk desktop/chat tool (Ionic v5 and Angular 8). Tiledesk is the full-stack Open Source Live Chat with built-in Chatbots. Alternative to Intercom, Zendesk, Tawk.to, Tidio and Drift for Customer Service and Conversational Marketing

    Tiledesk/chat21-ionic’s past year of commit activity
    TypeScript 11 MIT 93 0 0 Updated Dec 20, 2024
  • design-studio Public

    Tiledesk's open-source visual, no-code designer where LLM/GPT AI meets a flexible 'graph' approach. Create conversations and automations effortlessly – a Voiceflow and Botpress alternative.

    Tiledesk/design-studio’s past year of commit activity
    TypeScript 200 MIT 58 4 0 Updated Dec 20, 2024
  • tiledesk-chatbot Public

    The Tiledesk Automation Engine: Your open-source solution for multichannel conversations and customer engagement. An alternative to Voiceflow, Botpress, Landbot, Manychat, and Uchat.

    Tiledesk/tiledesk-chatbot’s past year of commit activity
    JavaScript 41 20 4 1 Updated Dec 19, 2024
  • chat21-web-widget Public Forked from chat21/chat21-web-widget

    Tiledesk Web Widget designed to bring live chat features into your web/mobile apps (Angular). Open source alternative to Intercom, Zendesk, Tawk.to, Tidio and Drift for Customer Service and Conversational Marketing

    Tiledesk/chat21-web-widget’s past year of commit activity
    TypeScript 12 MIT 76 3 0 Updated Dec 16, 2024
  • tiledesk-nodejs-libs Public

    Tiledesk Node.js APIs

    Tiledesk/tiledesk-nodejs-libs’s past year of commit activity
    JavaScript 4 MIT 7 0 21 Updated Dec 13, 2024
  • tiledesk-chatbot-templates Public

    Tiledesk templates application

    Tiledesk/tiledesk-chatbot-templates’s past year of commit activity
    JavaScript 0 4 0 0 Updated Nov 11, 2024

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