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NAME

RT::Extension::ShareSearchLink - Shorter links for ticket searches

DESCRIPTION

This extension adds a "Share" item to the menu on the search results page, and a "Share a link" button to the bottom of the results.

Both of these will show a pop-up box containing a short link to the current search, with all the search terms and formatting stored in a database entry in RT.

This is useful when your search URL is very long.

RT VERSION

Known to work with RT 4.2.16, 4.4.4, and 5.0.1.

REQUIREMENTS

Requires Data::GUID.

INSTALLATION

• perl Makefile.PL

• make

• make install

  May need root permissions.

• Set up the database

  After running make install for the first time, you will need to create the database tables for this extension. Use etc/schema-mysql.sql for MySQL or MariaDB, or etc/schema-postgresql.sql for PostgreSQL.

• Edit your /opt/rt4/etc/RT_SiteConfig.pm

  Add this line:

    Plugin('RT::Extension::ShareSearchLink');
  

• Clear your mason cache

    rm -rf /opt/rt4/var/mason_data/obj
  

• Restart your web server

• Set up database pruning

  Add a cron job similar to the ones you will already have for other RT maintenance jobs like rt-email-dashboards to clear down expired shared search links, like this:

    4 4 * * * root /opt/rt4/bin/rt-crontool --search RT::Extension::ShareSearchLink --action RT::Extension::ShareSearchLink
  

  This way, shared search links will expire 90 days after they have last been viewed, and will expire within 7 days of creation if they aren't viewed at least twice in that time.

AUTHOR

Andrew Wood

All bugs should be reported via email to bug-RT-Extension-ShareSearchLink@rt.cpan.org or via the web at rt.cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2021 by Andrew Wood

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991

Internal package RT::ShareSearchLink::SharedSearchLink

This package provides the shared search link object.

Create Parameters => { ... }, [ UUID => 'xxx' ]

Creates a new shared search link for a search with the given parameters, and returns ($id, $message). If a UUID is not supplied, a new one is generated.

Load $id|$UUID

Load a shared search link by numeric ID or by string UUID, returning the numeric ID or undef.

Delete

Delete this shared search link from the database.

Parameters

Return a hash of the parameters stored in this shared search link.

AddView

Increment the view counter for this shared search link, and set its last viewed date.

_CoreAccessible

Private method which defines the columns in the database table.

Internal package RT::ShareSearchLink::SharedSearchLinks

This package provides the group class for shared search links.