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Chrome crashing if audio-router is already opened (AVAST) #6

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sumia01 opened this issue Mar 30, 2018 · 4 comments
Open

Chrome crashing if audio-router is already opened (AVAST) #6

sumia01 opened this issue Mar 30, 2018 · 4 comments

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@sumia01
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sumia01 commented Mar 30, 2018

Hi!

If I open the app and after that I try to open Google chrome it doesn't start (crashing)
It seems it's related to avast's behavior shield component.
If I disable this avast component chrome start normally.
Before your version I used the original version of the app (https://github.com/audiorouterdev/audio-router) and It doesn't act like this.

I know its not a common problem, I just want to share with you.

Event log:
Faulting application name: chrome.exe, version: 65.0.3325.181, time stamp: 0x5ab09a5a Faulting module name: aswhooka.dll, version: 18.2.3.24996, time stamp: 0x5a8f21ed Exception code: 0xc0000005 Fault offset: 0x0000000000010b00 Faulting process id: 0x3628 Faulting application start time: 0x01d3c7f2cb2978cc Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Faulting module path: C:\Program Files\AVAST Software\Avast\x64\aswhooka.dll Report Id: d9276645-bf21-4077-8d80-891abd34b84c Faulting package full name: Faulting package-relative application ID:

@a-sync
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a-sync commented Mar 30, 2018

Hi there,
thank you for taking the effort and sharing this!
Do you have any saved routings / automatic routing enabled?
Could you also please tell what OS version and what AVAST version your using?

Also, if it's not to much to ask could you please try a previous release, like: https://github.com/a-sync/audio-router/releases/tag/v0.10.3
Unless the results are different, i suspect that the original audio-router executable is white listed, while the new releases have a low user base and are more suspicious to av.

You can also set exclusions for this component in it's settings, so you don't have to disable it completely.
https://support.avast.com/en-gb/article/167/#idt_030
Could be useful to see which one (chrome or audio-router) you have to add to make it work.

Kind regards,
a-sync

@a-sync a-sync changed the title Crash google chrome if audio-router already opened Chrome crashing if audio-router is already opened (AVAST) Mar 30, 2018
@sumia01
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sumia01 commented Mar 30, 2018

Hi,

So I made some tests as you asked.
With 0.10.3 I got the same result. Doesn't start chrome.
I checked Avast.
Added audio-router to excluded list where the original audiorouter was listed**: not working**
Added chrome to the list (audio-router is on it): working, but sometimes produce strange behaviour, If I route chrome to my TV and then back somewhere else, youtube crashing, but chrome isn't.

But under this test I found something very strange: I collected infos to notepad, but I closed it. And after (if audio router is running ) I can't open notepad.

Sadly I'm not a c++ developer and especially developing to windows is out of my interest, I wish I could help to figure out what's happening here.

Versions:
Windows 10 x64 professional 1709 (16299.309 build)
Chrome Version 65.0.3325.181 (Official Build) (64-bit)
Avast version: 18.2.2328 (build 19.2.3827.307)
Avast virus definition version: 180330-0

Here is the Notepad crash log:
Faulting application name: NOTEPAD.EXE, version: 10.0.16299.15, time stamp: 0xa0c4ceab Faulting module name: aswhooka.dll, version: 18.2.3.24996, time stamp: 0x5a8f21ed Exception code: 0xc0000005 Fault offset: 0x0000000000010b00 Faulting process id: 0x4e4c Faulting application start time: 0x01d3c8256c583bda Faulting application path: C:\WINDOWS\system32\NOTEPAD.EXE Faulting module path: C:\Program Files\AVAST Software\Avast\x64\aswhooka.dll Report Id: ef911dea-21e1-4049-b05d-9ec0e3ce897c Faulting package full name: Faulting package-relative application ID:

@a-sync
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a-sync commented Mar 30, 2018

Thanks!
This seems to be an avast related problem (with behavior shield), the notepad crash and casting issues are certainly out of the scope of this project.
I'll leave this open for others to be able to see, and in hope of a definitive solution in the future.

@sumia01
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sumia01 commented Mar 30, 2018

Yep, it seems the problem is avast specific.
Thanks for your time and keep the project alive. This stuff is really unique in the windows universe :)

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