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Update Troubleshooting.md
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paulrouget authored Jan 12, 2024
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Expand Up @@ -5,6 +5,10 @@ If the coapp is not recognised by the extension, here are a few things you can t
- Try the latest coapp. You will find the download links [here](https://www.downloadhelper.net/install-coapp-v2).
- If you use Edge, make sure to install the addon from the Microsoft store, not the Google store. See relevant links [here](https://www.downloadhelper.net/install).

## Windows

If the CoApp installer fails, please close Chrome and Firefox first.

## Windows 7

We have dedicated builds for Windows 7. You will find the download links [here](https://www.downloadhelper.net/install-coapp-v2). **Make sure to install the Windows 7 version** (_vdhcoapp-xxx-win7-x86_64-installer.exe_).
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