Default follow-up intents not working, fulfilement endpoint not triggered

[sreime]

Hello, @actions-on-google & @dialogflow team,

lately, I´m having massive problems developing actions for google.
Lately, my default follow up intents which are created via dialogflow are not responding anymore. The problem mainly occurs with the yes/no default follow up intents. Fulfilment is enabled for them.
The system was working fine a couple of weeks ago.

We are hosting our action code on lambda and the deploying via serverless. By checking the API gateway no request was sent for the yes/no follow up intents. It seems that the requests are not even sent to the fulfilment endpoint.

I also created a new action & fulfilment service to verify the issue is not at our end.

Please let me know if you need more informations.
Looking forward to getting some feedback.

Kind regards
Sebastian

[khushboo209]

Hi Sebastian,

We were facing the similar issue and this is how we fixed it:

Please verify if the small talk option is enabled for the Dialogflow agent. In the left Navigation menu, please scroll to the bottom and verify the following:

Please turn off the small talk option and test the issue. Hope this helps :)

[AdnanDL]

Same issue here and small talk was already disabled for me