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Unable to execute cypher queries: 'The client has provided incorrect authentication details too many times in a row." #13

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raffian opened this issue Dec 5, 2023 · 0 comments

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@raffian
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raffian commented Dec 5, 2023

Total n00b here - got neo4j Desktop running on Windows 10 just few hours ago but having trouble running simple cypher. I'm able to connect to neo4j db using neo4j@localhost:7687?database=neo4j and password "neo4j". But VSCode fails with the following error when doing Run Cypher Statement in READ TRANSACTION for simple query MATCH (n) RETURN count(n) ...

The userid and password are definitely "neo4j/neo4j" - I can't connect from the extension without using those credentials, so I don't understand why it's complaining about auth failures. This is a 100% clean install, first time user,

Error Running Query
The client is unauthorized due to authentication failure.

VSCode: 1.84.2
Windows x64 10.0.19045

neo4j.log

 INFO  Starting...
 INFO  ======== Neo4j 5.12.0 ========
 INFO  This instance is ServerId{c0b6d604} (c0b6d604-0a04--3ab18a0d4c2d)
 INFO  Default database 'neo4j' is created
 INFO  Sending metrics to CSV file at \.Neo4jDesktop\relate-data\dbmss\dbms-51089353-6cdc-4f44-ac87-b8e5d3710334\metrics
 INFO  Bolt enabled on localhost:7687.
 INFO  Bolt (Routing) enabled on localhost:7688.
 INFO  HTTP enabled on localhost:7474.
 INFO  Remote interface available at http://localhost:7474/
 INFO  id: D20C45C52ED06F71389F73F081447C2DA91C290AEFCFBF633A73F772F0D773A1
 INFO  name: system
 INFO  creationDate: 2023-12-04T23:19:10.391Z
 INFO  Started.
 WARN  [bolt-2] Unsupported authentication token, scheme 'none' is only allowed when auth is disabled: { scheme='none' }
 WARN  [bolt-3] The client is unauthorized due to authentication failure.
 WARN  [bolt-4] Unsupported authentication token, scheme 'none' is only allowed when auth is disabled: { scheme='none' }
 WARN  [bolt-5] The client is unauthorized due to authentication failure.
 WARN  [bolt-6] The client is unauthorized due to authentication failure.
 WARN  [bolt-7] The client is unauthorized due to authentication failure.
 WARN  [bolt-8] The client is unauthorized due to authentication failure.
 WARN  [bolt-9] The client is unauthorized due to authentication failure.
 WARN  [bolt-10] The client is unauthorized due to authentication failure.
 WARN  [bolt-11] The client is unauthorized due to authentication failure.
 WARN  [bolt-12] The client is unauthorized due to authentication failure.
 WARN  [bolt-13] The client has provided incorrect authentication details too many times in a row.
 WARN  [bolt-14] The client is unauthorized due to authentication failure.
 WARN  [bolt-15] The client is unauthorized due to authentication failure.
 WARN  [bolt-16] The client is unauthorized due to authentication failure.
 WARN  [bolt-17] The client is unauthorized due to authentication failure.

security.log

ERROR [neo4j]: failed to log in: too many failed attempts
INFO  {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Log in attempted for user 'neo4j'.
ERROR {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Invalid serialized unsecured/JWS/JWE object: Missing part delimiters
ERROR [neo4j]: failed to log in: invalid principal or credentials
INFO  {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Log in attempted for user 'neo4j'.
ERROR {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Invalid serialized unsecured/JWS/JWE object: Missing part delimiters
ERROR [neo4j]: failed to log in: invalid principal or credentials
INFO  {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Log in attempted for user 'neo4j'.
ERROR {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Invalid serialized unsecured/JWS/JWE object: Missing part delimiters
ERROR [neo4j]: failed to log in: invalid principal or credentials
INFO  {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Log in attempted for user 'neo4j'.
ERROR {plugin-com.neo4j.plugin.jwt.auth.JwtAuthPlugin} Invalid serialized unsecured/JWS/JWE object: Missing part delimiters
ERROR [neo4j]: failed to log in: invalid principal or credentials
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