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DocFetcher Pro Crashes without reason report #934
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Please update to the last 11.0.21 and post back here if it still occurs. |
@karianna I have updated to 11.0.21 and am still experiencing the same issue. |
can you fire through the latest error log please |
@Melmac-ALF - That logs says you're using an Old AdoptOpenJDK 11.0.12 binary. Try Eclipse Temurin 11.0.21 |
We are marking this issue as stale because it has not been updated for a while. This is just a way to keep the support issues queue manageable. |
Please provide a brief summary of the bug
DocFetcher Pro will start to index a file tree that has worked on the previous computer. Without any warning or entry into event viewer, the program shuts down. When reopening, only get the broken index issue. I have attached the log file below as it is above my IT knowledge to decipher.
hs_err_pid22824.log
Please provide steps to reproduce where possible
This is reproducible on the machine whenever trying to get it to run a new index.
Expected Results
Expected results is for the indexing to run without any java failure or crash.
Actual Results
Software crashes without report. Only have the attached log file to view.
What Java Version are you using?
1.8.0_391
What is your operating system and platform?
Windows 10 Build 19045
How did you install Java?
Binary Archive
Did it work before?
Did you test with the latest update version?
Did you test with other Java versions?
No response
Relevant log output
No response
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