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Customer Lifetime Value Prediction


The dataset consist of information obtained from the shopping behaviors of customers who made their last purchases from FLO as OmniChannel(both online and offline) in the years 2020-2021

Aim Of The Project

FLO wants to set a roadmap for sales and marketing activities. In order for the company to make a medium-long-term plan, it is necessary to estimate the potential value that existing customers will provide to the company in the future.

  • master_id: Unique customer number

  • order_channel : Which channel was used to shop (Android, ios, Desktop, Mobile, Offline)

  • last_order_channel : The channel where the last purchase was made

  • first_order_date : The first order date made by the customer

  • last_order_date : The last order date made by the customer

  • last_order_date_online : The last order date made by the customer online

  • last_order_date_offline : The last order date made by the customer offline

  • order_num_total_ever_online : The total number of orders ever made by the customer online

  • order_num_total_ever_offline : The total number of orders ever made by the customer offline

  • customer_value_total_ever_offline : The total amount of money spent by the customer offline

  • customer_value_total_ever_online : The total amount of money spent by the customer online

  • store_type:Shows 3 different companies.In case if the customer has purchased from A and B companies, I will show A,B

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