Videos don't play in Edge on Windows

[alangrainger]

Reported here: #25 (comment)

[alangrainger]

@helangen I have tested this on Win 10 with Edge, and videos play for me without issues. (Any jerkiness you see here is just from the recording):

https://imgur.com/U1bnf6i

I realise you've already tested this in private browsing window, but can you check the source to look for the playsinline attribute? Perhaps it is cached somewhere upstream of you.

[helangen]

Yeah, checked as you suggested and it says playsinline.

[scalerow]

Im experiencing the same issue in Firefox and Chrome on Windows 11

[alangrainger]

Are you trying this by accessing IPP directly, or through Cloudflare or some other proxy?

I cannot replicate this issue when accessing IPP directly on my local network, but I am seeing strange results on Windows when accessing a video link like this which passes through Cloudflare.

When looking at the Network panel, I can see that the request Range header is sent from the browser, but does not actually make it to the server.

There is something weird happening with Cloudflare here.

[alangrainger]

Ahh, I'm a victim of my own 1.5.0 release. It moved the /video path to /share/video, and I didn't update my Cloudflare rule to not cache, as I mention in the troubleshooting docs.

So if you're also using Cloudflare, just exclude the video path from the cache and you'll solve the issue.

Please let me know if that solves it at your end.

[helangen]

I have a grey cloud for IPP and don't pass it through CF.

[alangrainger]

And can you confirm that the videos on these two links do not play?

I am not able to get these to fail on Win 10 or Win 11 with either Edge or Chrome. They work perfectly for me after fixing the mentioned Cloudflare issue (which was affecting these specific links).

• Direct video link
• Gallery link

Please make sure to hard refresh (Ctrl+Refresh) first just in case.

[helangen]

I will check these links now and let you know.

[helangen]

I've tested the links on Win10 with Edge and can confirm that both work. The video plays fine.

[helangen]

I'm guessing the cache issue is not applicable when your are using CF with a grey cloud?

[helangen]

I tried generating another share link and used some other files. They play fine on my iMac using Safari, but not on Edge on Win10. It is the same machine I used for viewing your galleries. Unfortunately, I cannot install another browser to try on since this is a work PC. I don't have another WinPC at home. Only Linux and Macs.

I also tried it on my other Win10 work machine this morning and still the same.