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Analysis of the use of Artificial Intelligence techniques in the Tourism websites of travel destinations

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Analysis of the use of Artificial Intelligence techniques in the Tourism websites of travel destinations

In this work, the official tourist websites for 4 different world travel destinations (Thailand, Canary Islands, Dubai and Tokyo) are analyzed in terms of their usage of Artificial Intelligence techniques. Namely, we examine the use of recommender systems, personalized multi-criteria decision systems, planners and natural language topic analysis that the websites use to make the offered information more useful, engaging and customized for the users.

Authors Albert Espín and Lavanya Mandadapu
Date May 2019
Report license Creative Commons Attribution, Non-Commercial, Non-Derivative