Merge pull request #2712 from alphagov/315-update-suspension-emails

Update suspension notification email

app/views/user_mailer/suspension_notification.text.erb

@@ -1,13 +1,17 @@
-Your <%= t('department.name') %> Signon <%= account_name %> for <%= @user.email %> is now suspended.
+The <%= t('department.name') %> Signon <%= account_name %> for <%= @user.email %> is now suspended.
 
-^ Please do not reply to this email.
+## Reactivate your account
 
-## How to reactive your account
+### If you work in a government department or arm's length body
 
-Contact your managing editor or user manager ‒ they can unsuspend your account.
+Ask an organisation admin or managing editor in your organisation to unsuspend your account in Signon.
 
-## If you’re a managing editor or user manager
+### If you are an organisation admin or managing editor
 
-Contact another managing editor or user manager and ask them to unsuspend you.
+Ask another organisation admin or managing editor in your organisation to unsuspend you.
 
-Please note that managing editors in an arm's length body may not have this authority.
+Admins in an arm's length body may need an editor from their parent organisation to unsuspend accounts.
+
+### If you work in a local authority
+
+Contact licensing-authorities@digital.cabinet-office.gov.uk to reactivate your account if you work in a local council.