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[BUG] File access popup appears always on macOS 15 Sequoia #1558

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aonez opened this issue Dec 6, 2024 · 9 comments
Closed

[BUG] File access popup appears always on macOS 15 Sequoia #1558

aonez opened this issue Dec 6, 2024 · 9 comments

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@aonez
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aonez commented Dec 6, 2024

Some users report the file access popup appearing in bucle, with file access apparently not working.

I'm still unable to reproduce it not once. If you can reproduce this issue, please create a debug session and send the logs here.

Also check out in the System Settings - Privacy & Security - Files & Folders if you have the offending folders enabled or disabled there:

Screenshot 2024-12-06 at 14 08 41

Any additional information can be very helpful so I can reproduce and fix the issue.

@aonez
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aonez commented Dec 6, 2024

@formattatoio are you still facing this issue?

@Moppel133
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I have the same problem after upgrading from macOS 13 to 14 (Sonoma). The only solution for me was to downgrade to V1.1.1 (which I found on my hard disk, fortunately).

@Moppel133
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I am using an iMac Pro (Intel) 2017 and Sonoma 14.7.1!

@aonez
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aonez commented Dec 11, 2024

Thanks for the feedback @Moppel133! Can you reproduce the issue while creating a debug session as stated above?

@Moppel133
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Keka_2024-12-11-192254238.log
After replacing the old version with the actual one, Keka ask me for the path and I said ok and it worked without repeatedly asking for the path. Before I give Keka access to all files via System Preferences and the Keka preferences.
Nevertheless, Keka asks for the path. And allow access to a special folder in the file access preferences was not possible (the folder was not listed in then window after I had chosen it.
I now go back to version 1.1.1 ))-:

@aonez
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aonez commented Dec 11, 2024

Thanks a lot @Moppel133. Can you execute this on the Terminal and let me know the result?

xattr -l /Applications/Keka.app > ~/Desktop/keka-xattr.txt

After that you can try this other command an see if it fixes the issue:

xattr -cr /Applications/Keka.app

You can keep two versions of Keka, just rename one of those.

@Moppel133
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Thank you for your effort! Here are my results:
keka-xattr.txt

The "xattr -cr" does not work. I've got (even with sudo); see below. And it did not change the behavior of Keka.
Cheer, Klaus

[iMac-Pro:~] bluemelk% xattr -cr /Applications/Keka.app
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/CodeResources'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/_CodeSignature/CodeResources'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/_CodeSignature'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekapbzip2'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekalz4'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekaxz'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/Codecs/Rar.so'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/Codecs'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekaplzip'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekaunrar'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekalzip'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekapigz'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekalrzip'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/keka7zz'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekazstd'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekakwet'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/kekatar'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/keka7z'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS/7z.so'
xattr: [Errno 1] Operation not permitted: '/Applications/Keka.app/Contents/MacOS

@Moppel133
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sudo xattr -cr works if I type it in terminal by myself (before I did copy it from the email). But the behavior of Keka is the same as before!

@aonez
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aonez commented Dec 21, 2024

Thanks for all the feedback @Moppel133. Closing this one in favor of #1529 that was created previously.

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