Remove technical support access
settings from your product.
pseudo-control implements WebRTC-based Web Client screen remote control, so it is no longer necessary to create a "authorized" backdoor for technical support for web applications.
- Remote control without installing any program for the customers' technical support requests in Web application.
- Mouse DOM events such as click and hover can be executed on the screen.
- If you track specific events, such as error handling, in the source code in advance, you can provide more information to the participating in remote control.
These functions are not provided at this stage, as they must be accompanied by a hosted Backend implementation and the establishment of an accredited organization. If you are interested in those features, please contact us at pseudocontrol@pseudoarticle.com.
- Verify the real-time end-to-end integrity of the script and data
- Run JavaScript code with the user's approval
- Remote control session recording for auditing
- Capture network activity