Error authenticating with Bitbucket 404

[aparker-cityworks]

I'm trying to connect to Bitbucket datacenter. It is version v8.19.13.
I try to authenticate and I get an error
[2025-01-16 00:09:49:192] Error: Error authenticating with Bitbucket: AxiosError: Request failed with status code 404 [2025-01-16 00:09:49:193] Error: Authentication error: Error authenticating with Bitbucket: AxiosError: Request failed with status code 404

To Reproduce
Steps to reproduce the behavior:

1. In Atlassian Setting click Bitbucket tab
2. Click Add Custom Bitbucket site
3. Enter my base url https://bitbucket.mycompany.tools
4. Enter my Personal Access Token
5. Click Save site
6. Error

Expected behavior
I would expect it to authenticate successfully.

Environment and Version (please complete the following information):

• Atlassian Plugin Version (3.2.2)
• Visual Studio Code Version (1.96.3)
• Is this a local or cloud environment? (Local)
• If Local, OS (macOS)

[bwieger-atlassian-com]

@aparker-cityworks, can you confirm that you are on VPN when trying to authenticate?

I am assuming your company protects its stuff behind a VPN.

[aparker-cityworks]

@bwieger-atlassian-com No, I am not on VPN. I can access Bitbucket in a browser without a VPN. Authentication is done through Okta in a browser.

I am trying to use a Personal Access Token to login in VS Code.
I have successfully used the same Personal Access Token to authenticate using the Gitkraken application, so I know it's possible.

[aparker-cityworks]

@bwieger-atlassian-com , I had a person from our cloud tools team look at this. Here is his response:

looks like a plugin issue so far
Logs from the extension, sending in a contenttype of undefined for the first request, and the second URL does not seem to be valid - we might have to compare the version of Bitbucket they tested and our version.

[2025-01-17 00:42:44:662] Error while creating agent Error: ENOENT: no such file or directory, open 'bitbucket.mycompany.tools'
[2025-01-17 00:42:44:664] ----------------------------------------------------------------------
[2025-01-17 00:42:44:664] curl -X GET -H "Accept:application/json, text/plain, /" -H "Content-Type:undefined" -H "User-Agent:atlascode/2.x axios/0.19.2" -H "X-Atlassian-Token:no-check" -H "Authorization:Bearer ***" "https://bitbucket.mycompany.tools/rest/api/latest/build/capabilities"
[2025-01-17 00:42:44:664] ----------------------------------------------------------------------
[2025-01-17 00:42:44:942] Error while creating agent Error: ENOENT: no such file or directory, open 'bitbucket.mycompany.tools'
[2025-01-17 00:42:44:942] ----------------------------------------------------------------------
[2025-01-17 00:42:44:942] curl -X GET -H "Accept:application/json, text/plain, /" -H "Content-Type:application/json" -H "User-Agent:atlascode/2.x axios/0.19.2" -H "X-Atlassian-Token:no-check" -H "Authorization:Bearer ***" "https://bitbucket.mycompany.tools/rest/api/1.0/users/My_Name%40Mycompany.com"
[2025-01-17 00:42:44:942] ----------------------------------------------------------------------
[2025-01-17 00:42:45:138] Error: Error authenticating with Bitbucket: AxiosError: Request failed with status code 404
[2025-01-17 00:42:45:138] Error: Authentication error: Error authenticating with Bitbucket: AxiosError: Request failed with status code 404'''

Is this plugin designed to work in LTS version v8.19.13?