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bestpractical/rt-extension-todolist
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NAME RT-Extension-TodoList DESCRIPTION Add todo lists to tickets. Often a ticket will define a task that requires several repeatable steps. For example: 'Deploy new server' = ( Order server, Find rack space, Confirm power, Run networking, Assign IPs, Autoload base OS ); Where the steps listed above will generally always be the same for the task of deploying a new server rack. This extension make tracking these tasks from one ticket simple by adding a todo list that can be used repeatedly on any ticket created for the queue. RT VERSION Works with RT 5.0 INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Plugin('RT::Extension::TodoList'); Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver CONFIGURATION To make a custom field a todo list custom field, create a new custom field of type "select multiple values". Once created there will be a checkbox option to make the custom field a todo list custom field, then you can apply the custom field by queue per usual. Each item in the list will be a todo list checkbox item and each custom field applied to the queue as a todo list custom field will be available to load as the tickets todo's. TodoListShowOnUpdate By default, the TodoList will not be shown on the ticket update page. If you want to show it, set the following in your RT_SiteConfig.pm: Set($TodoListShowOnUpdate, 1); AUTHOR Best Practical Solutions, LLC <modules@bestpractical.com> All bugs should be reported via email to bug-RT-Extension-TodoList@rt.cpan.org or via the web at http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-TodoList LICENSE AND COPYRIGHT This software is Copyright (c) 2019 by Best Practical LLC This is free software, licensed under: The GNU General Public License, Version 2, June 1991
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