Shipping Address dropdown doesn't work following adding an required extra field

[jmahony]

Please fill out this template to help us diagnose and address your issue effectively.

Type: (Select one)

• Bug Report
• Feature Request

Summary:

Checkout Shipping Address dropdown doesn't work if a required address field was added after the address was created.

Expected Behavior:

Some sort of feedback that the customer either needs to go to their account area and add the field or to contact customer support.

Actual Behavior:

Nothing happens

Steps to Reproduce (Bug Reports Only):

1. Create a B2B company/account
2. Go to the BC B2B dashboard and add a required Extra Field to the address.
3. Go to the checkout and attempt to select the address.

Additional Information:

• Latest Chrome
• Windows 11

[deov31]

Hi @jmahony I tried to replicate on my end but it seems to be working for me. I added an extra field, required with and without a default value.

and the dropdown still works

can you share a demo to see the steps you are following so i can try to replicate again?

[jmahony]

Hi @deov31, thanks for the response.

Does it actually let you select the address?

Here's a recording of what I'm seeing:

chrome_SBnvquR5eE.mp4

[deov31]

Hi @jmahony! Yes, I can select any address from the dropdown, please see my recording:

Grabacion.de.pantalla.2024-12-02.a.la.s.12.29.31.p.m.mov

Do you see any error in the console when trying to select the address?

[jmahony]

Very strange! Unfortunately, there aren't any errors.

[deov31]

Do you have a custom checkout? could you please share the url of your store?

[jmahony]

@deov31 Sorry for the delay. No custom checkout at the time of the recording. The store is a sandbox, here's the URL: https://store-psfdhaeldu.mybigcommerce.com/