[Bug]: Network failures when sending to frigate+ lose the snapshot #13156

jctrouble · 2024-08-18T08:27:14Z

jctrouble
Aug 18, 2024

Describe the problem you are having

My local DNS was having a bad day at about the same time I was trying to upload a snapshot to frigate+. When I clicked the "send to frigate plus" button, the snapshot disappeared from the UI (expected), but never made it to frigate+:

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='s3.us-east-2.amazonaws.com', port=443): Max retries exceeded with url: /frigate-images (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7d2cc7a1f370>: Failed to resolve 's3.us-east-2.amazonaws.com' ([Errno -5] No address associated with hostname)"))

This issue is to track the error handling. Namely in the face of such an error situation I would have expected:

the snapshot to remain in the plus UI
(bonus points) Show a toast/popup/something to indicate that the upload failed

Steps to reproduce

Click "send to frigate plus" from a snapshot whilst suffering from network instability.

Version

0.14.0-da913d8

Frigate config file

N/A

Relevant log output

2024-08-18 01:07:58.021307227  [INFO] Preparing Frigate...
2024-08-18 01:07:58.044272219  [INFO] Starting Frigate...
2024-08-18 01:07:59.135638318  [2024-08-18 01:07:59] frigate.app                    INFO    : Starting Frigate (0.14.0-da913d8)
2024-08-18 01:07:59.182137592  [2024-08-18 01:07:59] frigate.util.config            INFO    : Checking if frigate config needs migration...
2024-08-18 01:07:59.223947942  [2024-08-18 01:07:59] frigate.util.config            INFO    : frigate config does not need migration...
2024-08-18 01:08:15.132398644  [2024-08-18 01:08:15] peewee_migrate.logs            INFO    : Starting migrations
2024-08-18 01:08:15.132609946  [2024-08-18 01:08:15] peewee_migrate.logs            INFO    : There is nothing to migrate
2024-08-18 01:08:15.417106690  [2024-08-18 01:08:15] frigate.app                    INFO    : Recording process started: 469
2024-08-18 01:08:15.417127408  [2024-08-18 01:08:15] frigate.app                    INFO    : Recording process started: 470
2024-08-18 01:08:15.418563520  [2024-08-18 01:08:15] frigate.app                    INFO    : go2rtc process pid: 97
2024-08-18 01:08:15.459701047  [2024-08-18 01:08:15] detector.coral1                INFO    : Starting detection process: 498
2024-08-18 01:08:18.881437198  [2024-08-18 01:08:15] detector.coral2                INFO    : Starting detection process: 500
2024-08-18 01:08:18.881572916  [2024-08-18 01:08:15] frigate.detectors.plugins.edgetpu_tfl INFO    : Attempting to load TPU as usb:0
2024-08-18 01:08:18.888270994  [2024-08-18 01:08:15] frigate.app                    INFO    : Output process started: 509
2024-08-18 01:08:19.586988865  [2024-08-18 01:08:15] detector.coral3                INFO    : Starting detection process: 502
2024-08-18 01:08:19.594044816  [2024-08-18 01:08:15] frigate.detectors.plugins.edgetpu_tfl INFO    : Attempting to load TPU as usb:2
2024-08-18 01:08:19.594257743  [2024-08-18 01:08:18] frigate.detectors.plugins.edgetpu_tfl INFO    : TPU found
2024-08-18 01:08:19.594347894  [2024-08-18 01:08:19] frigate.detectors.plugins.edgetpu_tfl INFO    : TPU found
2024-08-18 01:08:19.594473910  [2024-08-18 01:08:15] frigate.detectors.plugins.edgetpu_tfl INFO    : Attempting to load TPU as usb:1
2024-08-18 01:08:19.594524191  [2024-08-18 01:08:15] frigate.app                    INFO    : Camera processor started for foo_left: 545
2024-08-18 01:08:19.594569759  [2024-08-18 01:08:18] frigate.detectors.plugins.edgetpu_tfl INFO    : TPU found
2024-08-18 01:08:19.594618190  [2024-08-18 01:08:15] frigate.app                    INFO    : Camera processor started for foo_right: 546
2024-08-18 01:08:19.594656383  [2024-08-18 01:08:15] frigate.app                    INFO    : Camera processor started for bar_left: 556
2024-08-18 01:08:19.594717653  [2024-08-18 01:08:15] frigate.app                    INFO    : Capture process started for foo_left: 563
2024-08-18 01:08:19.594756572  [2024-08-18 01:08:15] frigate.app                    INFO    : Capture process started for foo_right: 570
2024-08-18 01:08:19.594777685  [2024-08-18 01:08:15] frigate.app                    INFO    : Capture process started for bar_left: 581
2024-08-18 01:08:19.594820131  [2024-08-18 01:08:15] frigate.app                    INFO    : Audio process started: 590
2024-08-18 01:08:35.518644582  [2024-08-18 01:08:35] frigate.ptz.onvif              WARNING : Unable to get presets from camera: bar_left: Unknown error: PTZ is not supported
2024-08-18 01:12:36.646088822  [2024-08-18 01:12:36] frigate.api.event              ERROR   : HTTPSConnectionPool(host='s3.us-east-2.amazonaws.com', port=443): Max retries exceeded with url: /frigate-images (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7d2cc7a1f370>: Failed to resolve 's3.us-east-2.amazonaws.com' ([Errno -5] No address associated with hostname)"))
2024-08-18 01:12:36.646099189  Traceback (most recent call last):
2024-08-18 01:12:36.646105565    File "/usr/local/lib/python3.9/dist-packages/urllib3/connection.py", line 196, in _new_conn
2024-08-18 01:12:36.646142895      sock = connection.create_connection(
2024-08-18 01:12:36.646168296    File "/usr/local/lib/python3.9/dist-packages/urllib3/util/connection.py", line 60, in create_connection
2024-08-18 01:12:36.646172284      for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
2024-08-18 01:12:36.646175090    File "/usr/lib/python3.9/socket.py", line 953, in getaddrinfo
2024-08-18 01:12:36.646224454      for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
2024-08-18 01:12:36.646227783  socket.gaierror: [Errno -5] No address associated with hostname
2024-08-18 01:13:23.624916  2024-08-18 01:12:36.646290998
2024-08-18 01:12:36.646294399  The above exception was the direct cause of the following exception:
2024-08-18 01:13:23.624946  2024-08-18 01:12:36.646295842
2024-08-18 01:12:36.646298589  Traceback (most recent call last):
2024-08-18 01:12:36.646300128    File "/usr/local/lib/python3.9/dist-packages/urllib3/connectionpool.py", line 789, in urlopen
2024-08-18 01:12:36.646301766      response = self._make_request(
2024-08-18 01:12:36.646303345    File "/usr/local/lib/python3.9/dist-packages/urllib3/connectionpool.py", line 490, in _make_request
2024-08-18 01:12:36.646304768      raise new_e
2024-08-18 01:12:36.646335980    File "/usr/local/lib/python3.9/dist-packages/urllib3/connectionpool.py", line 466, in _make_request
2024-08-18 01:12:36.646337450      self._validate_conn(conn)
2024-08-18 01:12:36.646338982    File "/usr/local/lib/python3.9/dist-packages/urllib3/connectionpool.py", line 1095, in _validate_conn
2024-08-18 01:12:36.646340254      conn.connect()
2024-08-18 01:12:36.646341590    File "/usr/local/lib/python3.9/dist-packages/urllib3/connection.py", line 615, in connect
2024-08-18 01:12:36.646343090      self.sock = sock = self._new_conn()
2024-08-18 01:12:36.646344559    File "/usr/local/lib/python3.9/dist-packages/urllib3/connection.py", line 203, in _new_conn
2024-08-18 01:12:36.646362144      raise NameResolutionError(self.host, self, e) from e
2024-08-18 01:12:36.646363911  urllib3.exceptions.NameResolutionError: <urllib3.connection.HTTPSConnection object at 0x7d2cc7a1f370>: Failed to resolve 's3.us-east-2.amazonaws.com' ([Errno -5] No address associated with hostname)
2024-08-18 01:13:10.503081  2024-08-18 01:12:36.646364997
2024-08-18 01:12:36.646366633  The above exception was the direct cause of the following exception:
2024-08-18 01:13:10.503085  2024-08-18 01:12:36.646367728
2024-08-18 01:12:36.646369025  Traceback (most recent call last):
2024-08-18 01:12:36.646370491    File "/usr/local/lib/python3.9/dist-packages/requests/adapters.py", line 667, in send
2024-08-18 01:12:36.646371733      resp = conn.urlopen(
2024-08-18 01:12:36.646373279    File "/usr/local/lib/python3.9/dist-packages/urllib3/connectionpool.py", line 843, in urlopen
2024-08-18 01:12:36.646374502      retries = retries.increment(
2024-08-18 01:12:36.646376029    File "/usr/local/lib/python3.9/dist-packages/urllib3/util/retry.py", line 519, in increment
2024-08-18 01:12:36.646377480      raise MaxRetryError(_pool, url, reason) from reason  # type: ignore[arg-type]
2024-08-18 01:12:36.646396561  urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='s3.us-east-2.amazonaws.com', port=443): Max retries exceeded with url: /frigate-images (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7d2cc7a1f370>: Failed to resolve 's3.us-east-2.amazonaws.com' ([Errno -5] No address associated with hostname)"))
2024-08-18 01:13:10.503092  2024-08-18 01:12:36.646397663
2024-08-18 01:12:36.646399034  During handling of the above exception, another exception occurred:
2024-08-18 01:13:10.503097  2024-08-18 01:12:36.646400336
2024-08-18 01:12:36.646401542  Traceback (most recent call last):
2024-08-18 01:12:36.646402871    File "/opt/frigate/frigate/api/event.py", line 388, in send_to_plus
2024-08-18 01:12:36.646404329      plus_id = current_app.plus_api.upload_image(image, event.camera)
2024-08-18 01:12:36.646405678    File "/opt/frigate/frigate/plus.py", line 114, in upload_image
2024-08-18 01:12:36.646407081      r = requests.post(presigned_urls["original"]["url"], files=files, data=data)
2024-08-18 01:12:36.646408477    File "/usr/local/lib/python3.9/dist-packages/requests/api.py", line 115, in post
2024-08-18 01:12:36.646411803      return request("post", url, data=data, json=json, **kwargs)
2024-08-18 01:12:36.646413175    File "/usr/local/lib/python3.9/dist-packages/requests/api.py", line 59, in request
2024-08-18 01:12:36.646414628      return session.request(method=method, url=url, **kwargs)
2024-08-18 01:12:36.646415956    File "/usr/local/lib/python3.9/dist-packages/requests/sessions.py", line 589, in request
2024-08-18 01:12:36.646417251      resp = self.send(prep, **send_kwargs)
2024-08-18 01:12:36.646418688    File "/usr/local/lib/python3.9/dist-packages/requests/sessions.py", line 703, in send
2024-08-18 01:12:36.646439591      r = adapter.send(request, **kwargs)
2024-08-18 01:12:36.646441105    File "/usr/local/lib/python3.9/dist-packages/requests/adapters.py", line 700, in send
2024-08-18 01:12:36.646442466      raise ConnectionError(e, request=request)
2024-08-18 01:12:36.646444684  requests.exceptions.ConnectionError: HTTPSConnectionPool(host='s3.us-east-2.amazonaws.com', port=443): Max retries exceeded with url: /frigate-images (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7d2cc7a1f370>: Failed to resolve 's3.us-east-2.amazonaws.com' ([Errno -5] No address associated with hostname)"))

Operating system

Other Linux

Install method

Docker Compose

Network connection

Wired

Camera make and model

Dahua

Any other information that may be helpful

No response

Answered by NickM-27

Aug 18, 2024

fixed in #13158

View full answer

NickM-27 · 2024-08-18T13:17:57Z

NickM-27
Aug 18, 2024
Collaborator Sponsor

fixed in #13158

0 replies

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[Bug]: Network failures when sending to frigate+ lose the snapshot #13156

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[Bug]: Network failures when sending to frigate+ lose the snapshot #13156

jctrouble Aug 18, 2024

Describe the problem you are having

Steps to reproduce

Version

Frigate config file

Relevant log output

Operating system

Install method

Network connection

Camera make and model

Any other information that may be helpful

Replies: 1 comment

NickM-27 Aug 18, 2024 Collaborator Sponsor

jctrouble
Aug 18, 2024

NickM-27
Aug 18, 2024
Collaborator Sponsor