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include info on response time for finance things #70

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ultrasaurus opened this issue Jun 6, 2019 · 0 comments
Open

include info on response time for finance things #70

ultrasaurus opened this issue Jun 6, 2019 · 0 comments
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@ultrasaurus
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We used to have this on the old operations guide, but it never got migrated over.

We have a part time finance manager, so need to set expectations on responsiveness. I talked to Jéneen today and we agreed on:

  • expect a response within 2 business days
  • typically
    • Invoices and vendor payments are sent out once per week on Thursdays
    • Reimbursements are on Wednesdays (provided all required information is available). When expenses are approved, you should receive an email. ACH payments take two business days. Checks: 5-7 business days.
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