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Review reports site distro list #411

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o-ram opened this issue Feb 8, 2024 · 5 comments
Open

Review reports site distro list #411

o-ram opened this issue Feb 8, 2024 · 5 comments
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account-manager Issue for developing the account manager program

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@o-ram
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o-ram commented Feb 8, 2024

Review the current subscription list and update it - there are a few bouncebacks that need attention, and in updating a few others, I think we may have more outdated contacts than the bounceback list suggests.

@AnthonyRollins
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@o-ram If you need me to take this over, I can. Just send me a list and I can make changes in Hubspot

@o-ram
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o-ram commented Mar 27, 2024

Thanks. I'll let you know what we need. The main problem is not having the correct contacts, so the AMs need to do some work there, and then we can make Hubspot changes. All that to say, we don't have a list yet.

@o-ram o-ram moved this from Todo to Paused in Customer Success Jul 5, 2024
@o-ram o-ram moved this from Paused to Todo in Customer Success Aug 13, 2024
@AnthonyRollins AnthonyRollins added the account-manager Issue for developing the account manager program label Aug 14, 2024
@o-ram
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o-ram commented Aug 16, 2024

Given hubspot emails appear to be sending to DOT emails now, we will plan to revisit sending these from Hubspot, which would make list management easier.

@laneymangan
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I unsubscribed contacts who have requested to be removed and emails that have permanently bounced. @o-ram I wasn't sure what to do with the ones that require a different ITP ID, I assume I could just change their ITP ID in their associated Company's hubspot property, but I'm not sure if that would mess with other workflows (thoughts?) For now, here is the list of ITP ID's that will need to be updated (the numbers below are the correct ITP IDs)

Omar McPherson, SLORTA, 289
Ken Bales, Culver City, 87
Jeff Guidry, Sunline Transit, 327
Shirley Qian, CCJPA, 56
Fil Simas, Guadalupe, 129

@laneymangan laneymangan moved this from Todo to In Progress in Customer Success Jan 21, 2025
@laneymangan laneymangan self-assigned this Jan 21, 2025
@laneymangan
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Unsubscribed the following email addresses that have bounced globally

wegenerc@samtrans.com
ccabrera@beaumontca.gov
csmith@ridgecrest-ca.gov

Still needed:

  • sort out how to assign the appropriate ITP ID

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Labels
account-manager Issue for developing the account manager program
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