[AIDAPP-277]: Ensure a status is set to New when a service request is…

… created in the portal (#274)

* [AIDAPP-277]: Ensure a status is set to New when a service request is created in the portal

* feedback resolved

* feedback changes resolved

app-modules/portal/src/Http/Controllers/KnowledgeManagementPortal/CreateServiceRequestController.php

@@ -57,10 +57,12 @@
 use AidingApp\ServiceManagement\Models\ServiceRequestType;
 use AidingApp\Form\Filament\Blocks\TextInputFormFieldBlock;
 use AidingApp\Form\Actions\ResolveSubmissionAuthorFromEmail;
+use AidingApp\ServiceManagement\Models\ServiceRequestStatus;
 use AidingApp\ServiceManagement\Models\ServiceRequestFormStep;
 use AidingApp\ServiceManagement\Models\ServiceRequestFormField;
 use AidingApp\Form\Filament\Blocks\EducatableEmailFormFieldBlock;
 use AidingApp\ServiceManagement\Models\ServiceRequestFormSubmission;
+use AidingApp\ServiceManagement\Enums\SystemServiceRequestClassification;
 use AidingApp\ServiceManagement\Models\MediaCollections\UploadsMediaCollection;
 use AidingApp\ServiceManagement\Actions\ResolveUploadsMediaCollectionForServiceRequest;
 
@@ -108,9 +110,16 @@ public function store(
         DB::beginTransaction();
 
         try {
+            $serviceRequestStatus = ServiceRequestStatus::query()
+                ->where('classification', SystemServiceRequestClassification::Open)
+                ->where('name', 'New')
+                ->where('is_system_protected', true)
+                ->firstOrFail();
             $serviceRequest = new ServiceRequest([
                 'title' => $data->pull('Main.title'),
                 'close_details' => $data->pull('Main.description'),
+                'status_id' => $serviceRequestStatus->getKey(),
+                'status_updated_at' => now(),
             ]);
 
             $serviceRequest->respondent()->associate($contact);