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I already discussed this with @juanfmx2. The interface shows the results correctly with the information it gets from the web services. There could be something wrong within the structure search endpoint in the web services.
This substructure search (https://www.ebi.ac.uk/chembl/g/#flexmatch_search_results/Nc1cc2ccc(-c3ccccc3)cc2cn1) has no hits but should return CHEMBL3752213.
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