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An error occurred while fetching shortcuts! (User 100 is locked or not running) #192

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Qutition opened this issue Sep 3, 2024 · 17 comments
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bug Something isn't working

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@Qutition
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Qutition commented Sep 3, 2024

Describe the bug
After restarting my phone this randomly start appearing, even if I do command reset or exit (I have it as default launcher)

To Reproduce
Steps to reproduce the behavior:

  1. Restart your phone (hard restart)
  2. Boot up

Expected behavior
My phone frozen, cause it had low percent (it's starting to glitch and freeze alot) I done a hard restart and I expected it to work normally, idk...

Smartphone (please complete the following information):

  • Device: [Honor x9b 5G 256Gb]
  • OS: [MagicOS 8.0 (Android 14)]
  • Version [9.7]

Additional context
Maybe that's not it, but when I do command list shortcuts it shows them.

  • I will send screenshots rn, please wait
@Qutition Qutition added the bug Something isn't working label Sep 3, 2024
@Qutition
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Qutition commented Sep 3, 2024

SVID_20240903_081708_1.mp4

Its very long and vibrates when restarting/starting

@Qutition
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Qutition commented Sep 3, 2024

SVID_20240903_081822_1.mp4

@coderGtm
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coderGtm commented Sep 3, 2024

Do you have Secure Folder on your device?

@Qutition
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Qutition commented Sep 3, 2024

What's is that?

@Qutition
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Qutition commented Sep 3, 2024

@coderGtm oh I have a thing called parallel space, its like a secury space for apps and files, and when I unlocking it, but clicking to not fully shutdown the system its not giving the error! And apps in parrele space have PKG names and (work) after it

@Qutition
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Qutition commented Sep 3, 2024

I will upload later

@coderGtm
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coderGtm commented Sep 3, 2024

I did not exactly understand the behaviour. When does the issue occur and when not?

@Qutition
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Qutition commented Sep 3, 2024

@Qutition
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Qutition commented Sep 3, 2024

I'm just kinda busy rn so I typing fast, and I'm also not english. So my messages very delayed

@Qutition
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Qutition commented Sep 3, 2024

and the autocorrect is sucks

@coderGtm
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coderGtm commented Sep 4, 2024

Okay got it.

This is like secure folder is samsung. I can't reproduce this issue as I don't have the test device but you can suggest a fix for it and we can code it!

@axolotl-git
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axolotl-git commented Sep 4, 2024

coderGtm I have a Samsung device (a galaxy J6), I can test it , but uh I think that solving the problem is not easy at all as I don't think there is much documentation

@coderGtm
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coderGtm commented Sep 4, 2024

Do you get this error?

@axolotl-git
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No, I have never had this error and I just did the test, but I have never activated the Samsung secure folder function, so I deduce that if it is deactivated it is not bugged. Give me a moment and I'll try to activate the secure folder and try to reproduce the bug

@axolotl-git
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Sorry but I can't do the test with the secure folder (Secure Area) active, the Samsung app itself is bugged lmao

@Anready
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Anready commented Sep 4, 2024

i also have this error sometimes but I can't understand how i can reproduce it

@coderGtm
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coderGtm commented Sep 4, 2024

If someone reproduces it then please share insights

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