diff --git a/src/webhook/handlers/__tests__/__snapshots__/processImage.test.js.snap b/src/webhook/handlers/__tests__/__snapshots__/processImage.test.js.snap
index 8738f202..2930361c 100644
--- a/src/webhook/handlers/__tests__/__snapshots__/processImage.test.js.snap
+++ b/src/webhook/handlers/__tests__/__snapshots__/processImage.test.js.snap
@@ -132,6 +132,109 @@ Please choose the version that looks the most similar👇",
 
 exports[`one identical article found 1`] = `"__HANDLE_POSTBACK_RESULT__"`;
 
+exports[`should handle image not found 1`] = `
+Object {
+  "context": Object {
+    "data": Object {
+      "messageId": "6530038889933",
+      "searchedText": "",
+      "sessionId": 1577836800000,
+    },
+  },
+  "replies": Array [
+    Object {
+      "altText": "I am sorry you cannot find the information you are looking for.
+Do you want someone to fact-check this message?",
+      "contents": Object {
+        "body": Object {
+          "contents": Array [
+            Object {
+              "text": "I am sorry you cannot find the information you are looking for.
+Do you want someone to fact-check this message?",
+              "type": "text",
+              "wrap": true,
+            },
+          ],
+          "layout": "vertical",
+          "type": "box",
+        },
+        "type": "bubble",
+      },
+      "type": "flex",
+    },
+    Object {
+      "altText": "Be the first to report the message",
+      "contents": Object {
+        "body": Object {
+          "contents": Array [
+            Object {
+              "contents": Array [
+                Object {
+                  "text": "Currently we don’t have this message in our database. If you think it is most likely a rumor, ",
+                  "type": "span",
+                },
+                Object {
+                  "color": "#ffb600",
+                  "text": "press “🆕 Report to database” to make this message public on Cofacts database ",
+                  "type": "span",
+                  "weight": "bold",
+                },
+                Object {
+                  "text": "and have volunteers fact-check it. This way you can help the people who receive the same message in the future.",
+                  "type": "span",
+                },
+              ],
+              "type": "text",
+              "wrap": true,
+            },
+          ],
+          "layout": "vertical",
+          "paddingAll": "lg",
+          "spacing": "md",
+          "type": "box",
+        },
+        "footer": Object {
+          "contents": Array [
+            Object {
+              "action": Object {
+                "data": "{\\"input\\":\\"__POSTBACK_YES__\\",\\"sessionId\\":1577836800000,\\"state\\":\\"ASKING_ARTICLE_SUBMISSION_CONSENT\\"}",
+                "displayText": "🆕 Report to database",
+                "label": "🆕 Report to database",
+                "type": "postback",
+              },
+              "color": "#ffb600",
+              "style": "primary",
+              "type": "button",
+            },
+            Object {
+              "action": Object {
+                "data": "{\\"input\\":\\"__POSTBACK_NO__\\",\\"sessionId\\":1577836800000,\\"state\\":\\"ASKING_ARTICLE_SUBMISSION_CONSENT\\"}",
+                "displayText": "Don’t report",
+                "label": "Don’t report",
+                "type": "postback",
+              },
+              "color": "#333333",
+              "style": "primary",
+              "type": "button",
+            },
+          ],
+          "layout": "vertical",
+          "spacing": "sm",
+          "type": "box",
+        },
+        "styles": Object {
+          "body": Object {
+            "separator": true,
+          },
+        },
+        "type": "bubble",
+      },
+      "type": "flex",
+    },
+  ],
+}
+`;
+
 exports[`twelve articles found 1`] = `
 Object {
   "context": Object {
diff --git a/src/webhook/handlers/__tests__/processImage.test.js b/src/webhook/handlers/__tests__/processImage.test.js
index 3fd5d258..f4e1231a 100644
--- a/src/webhook/handlers/__tests__/processImage.test.js
+++ b/src/webhook/handlers/__tests__/processImage.test.js
@@ -27,6 +27,7 @@ it('one identical article found', async () => {
   const event = {
     type: 'message',
     timestamp: 1497994016356,
+    messageId: '6270464463537',
     message: {
       type: 'image',
       id: '6270464463537',
@@ -75,6 +76,7 @@ it('one article found (not identical)', async () => {
   const event = {
     type: 'message',
     timestamp: 1497994016356,
+    messageId: '6270464463537',
     message: {
       type: 'image',
       id: '6270464463537',
@@ -123,6 +125,7 @@ it('twelve articles found', async () => {
   const event = {
     type: 'message',
     timestamp: 1497994016356,
+    messageId: '6530038889933',
     message: {
       type: 'image',
       id: '6530038889933',
@@ -141,3 +144,43 @@ it('twelve articles found', async () => {
   expect(carousel.contents.length).toBeLessThanOrEqual(10); // Flex message carousel 10 bubble limit
   expect(JSON.stringify(carousel).length).toBeLessThan(50 * 1000); // Flex message carousel 50K limit
 });
+
+it('should handle image not found', async () => {
+  gql.__push(apiResult.notFound);
+  const data = {
+    sessionId: 1497994017447,
+  };
+  const event = {
+    type: 'message',
+    timestamp: 1497994016356,
+    messageId: '6530038889933',
+    message: {
+      type: 'image',
+      id: '6530038889933',
+    },
+  };
+  const userId = 'Uc76d8ae9ccd1ada4f06c4e1515d46466';
+  MockDate.set('2020-01-01');
+  expect(await processImage(data, event, userId)).toMatchSnapshot();
+  MockDate.reset();
+  expect(gql.__finished()).toBe(true);
+  expect(ga.eventMock.mock.calls).toMatchInlineSnapshot(`
+    Array [
+      Array [
+        Object {
+          "ea": "MessageType",
+          "ec": "UserInput",
+          "el": "image",
+        },
+      ],
+      Array [
+        Object {
+          "ea": "ArticleSearch",
+          "ec": "UserInput",
+          "el": "ArticleNotFound",
+        },
+      ],
+    ]
+  `);
+  expect(ga.sendMock).toHaveBeenCalledTimes(1);
+});